Dermatology Front Desk Concierge

Platinumderm; Garland (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners in Garland, TX seeks a friendly Front Desk Coordinator to manage patient check-in/out, scheduling, and phone duties in a fast-paced dermatology clinic.

We value 2–3 years of medical front desk experience, familiarity with EMA/EMR systems, and accuracy in insurance verification and CPT/ICD-10 terminology. Spanish bilingual skills are a plus. High school diploma required; professional appearance and patient-first approach essential.

Qualifications

• Minimum 2-3 years of front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Bilingual in Spanish is a plus.
• Experience with patient check-in/check-out workflows.
• Insurance verification and scheduling experience required.
• Knowledge of medical dermatology terms, CPT/ICD-10.

Responsibilities

• Handle front desk operations: greeting patients, answering phones, scheduling appointments.
• Prepare patient paperwork before appointments.
• Review EMA for information updates.
• Update patient information in EMA.
• Identify payer sources, verify insurance eligibility, and obtain prior authorizations.
• Record and collect patient copays and balances at check-in/out.
• Other duties as assigned.

Skills

Front desk experience

Customer service

Medical office terms

Spanish language

Compassionate patient care

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners in Garland, TX seeks a friendly Front Desk Coordinator to manage patient check-in/out, scheduling, and phone duties in a fast-paced dermatology clinic.

We value 2–3 years of medical front desk experience, familiarity with EMA/EMR systems, and accuracy in insurance verification and CPT/ICD-10 terminology. Spanish bilingual skills are a plus. High school diploma required; professional appearance and patient-first approach essential.