Patient Experience Coordinator: Front Desk (Dermatology)

Platinum Dermatology Partners Llc; Dallas (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Short-term/Long-term disability

401(k) plan

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is seeking a friendly and professional Front Desk Coordinator to manage a fast-paced clinic environment in Dallas. You will greet patients, answer phones, schedule appointments, and handle routine inquiries with accuracy and courtesy.

Responsibilities include updating patient records, verifying insurance, obtaining prior authorizations when needed, and collecting copays at check-in/out. Prior dermatology or cosmetic clinic exposure is preferred, as is EMR experience.

Qualifications

• High school diploma or GED required.
• 2–3 years front desk experience in a medical office/clinic preferred.
• Strong written and verbal communication; proficient in scheduling and payments.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Verify patient information, update EMA records, verify insurance eligibility and prior authorizations.
• Collect copays/balances at check-in/out and assist with routine inquiries.

Skills

Communication skills

Math skills

Professional appearance

Compassionate

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners is seeking a friendly and professional Front Desk Coordinator to manage a fast-paced clinic environment in Dallas. You will greet patients, answer phones, schedule appointments, and handle routine inquiries with accuracy and courtesy.

Responsibilities include updating patient records, verifying insurance, obtaining prior authorizations when needed, and collecting copays at check-in/out. Prior dermatology or cosmetic clinic exposure is preferred, as is EMR experience.