Dermatology Front Desk & Admin Specialist

Toledo Clinic; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo ClinicDermatology Department is seeking a full-time Medical Receptionist/Administrative Assistant to provide front office support at the Main Campus in Toledo, OH. The role runs Monday through Thursday, 7:00am to 4:30pm, assisting with scheduling, patient intake, billing, and product sales.

Responsibilities include greeting patients, verifying demographics and insurance, handling calls, and maintaining accurate records while upholding HIPAA requirements.

Qualifications

• HS diploma or GED required.
• Previous medical office, dermatology, aesthetics, retail, or customer service experience preferred.
• Experience with front desk duties in a busy medical setting is desired.

Responsibilities

• Greet patients and manage check-in/check-out with accuracy.
• Answer phones, route messages, and assist with patient questions.
• Schedule, confirm, reschedule, and cancel medical and cosmetic appointments.
• Verify patient demographics and insurance information; collect copays and balances.
• Maintain patient confidentiality and HIPAA compliance; assist with forms and portal access.
• Promote skincare products and inform patients about current promotions.
• Scan/upload/organize patient documents and maintain reception area.
• Collaborate with staff to ensure smooth patient flow and office operations.

Skills

Interpersonal skills

Customer service

Communication skills

Multitasking

Attention to detail

HIPAA compliance

Skincare product sales

EHR software

Scheduling software

Education

HS diploma or GED

Tools

Electronic health records (EHR)

Point-of-sale systems

Scheduling software

Job description

The Toledo ClinicDermatology Department is seeking a full-time Medical Receptionist/Administrative Assistant to provide front office support at the Main Campus in Toledo, OH. The role runs Monday through Thursday, 7:00am to 4:30pm, assisting with scheduling, patient intake, billing, and product sales.

Responsibilities include greeting patients, verifying demographics and insurance, handling calls, and maintaining accurate records while upholding HIPAA requirements.