Rheumatology Front Desk Coordinator

Toledo Clinic; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo Clinic's Rheumatology Department, Arthritis Associates, is seeking a full-time Front Desk Medical Receptionist. This role handles patient check-in, insurance updates, EMR scanning, copays and balances, and queries, working 3 full days (Mon/Tue/Thu 8:00-4:30) and 2 half days (Wed 8:00-12:30; Fri 7:30-12:00).

You will greet patients, verify insurance, schedule appointments, answer phones, and support office operations under the Practice Manager, requiring excellent communication and

Qualifications

• HS diploma or GED.
• Preferred: receptionist/clerical experience in a medical office.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Greet patients and Direct visitors.
• Check in patients and collect/verify insurance info.
• Enter updates to EMR and verify insurance electronically.
• Collect co-pays and post to patient accounts.
• Schedule appointments and handle referrals/pre-certifications.
• Answer phones and respond to general inquiries.

Skills

Communication

Organization

Customer service

EMR familiarity

Education

HS diploma or GED

Tools

EMR software

Job description

The Toledo Clinic's Rheumatology Department, Arthritis Associates, is seeking a full-time Front Desk Medical Receptionist. This role handles patient check-in, insurance updates, EMR scanning, copays and balances, and queries, working 3 full days (Mon/Tue/Thu 8:00-4:30) and 2 half days (Wed 8:00-12:30; Fri 7:30-12:00).

You will greet patients, verify insurance, schedule appointments, answer phones, and support office operations under the Practice Manager, requiring excellent communication and