Dermatology Front Desk - 4-Day Week & Benefits

QualDerm Partners; Edina (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Health coverage (Medical, Dental, Vis

Generous 401(k) plan

PTO + holidays

Company-paid life insurance

Disability protection

Wellness plans

EAP

Exclusive employee discounts

Referral bonus program

Job summary

QualDerm Partners seeks a Front Office Receptionist to handle accurate patient registration and insurance verification using EMR tools. You will greet patients, schedule visits, verify eligibility, and ensure data integrity while upholding confidentiality and delivering excellent service.

This full-time role requires a high school diploma (associate degree preferred) and 1 year of healthcare office customer service experience.

Qualifications

• High School Diploma required; Associate's Degree preferred
• 1 year of customer service experience in a healthcare office preferred

Responsibilities

• Greet patients and visitors in person or via phone, answering inquiries or directing them as necessary
• Record patient arrivals in the Practice Management System (EMR)
• Verify patient identity by date of birth and name, creating new accounts as required
• Prepare required patient paperwork prior to appointments
• Contact patients with "No Show" appointments to reschedule and document accordingly
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage
• Assist in emergency situations by responding to patients in distress with sound judgment
• Maintain accurate patient information in the Practice Management System (EMR)
• Verify insurance eligibility and financial status, providing updates to the Billing Department if prior authorization is needed
• Ensure the reception area remains clean and organized
• Process patient copays and balances at check-in/out while maintaining confidentiality of personal and financial information
• Follow operational policies and procedures, reporting changes as necessary
• Contribute to team efforts to achieve related results
• Exhibit superior customer service skills consistently
• Answer phones promptly and courteously
• Communicate with patients, visitors, providers, and coworkers in a professional manner
• Perform other duties as assigned by the Practice Manager or Area Practice Manager

Skills

Customer service

Healthcare office experience

Registration/EMR knowledge

Education

High School Diploma

Associate's Degree preferred

Job description

QualDerm Partners seeks a Front Office Receptionist to handle accurate patient registration and insurance verification using EMR tools. You will greet patients, schedule visits, verify eligibility, and ensure data integrity while upholding confidentiality and delivering excellent service.

This full-time role requires a high school diploma (associate degree preferred) and 1 year of healthcare office customer service experience.