Dermatology Front Desk & Patient Concierge

Golden-State-Dermatology; St. Helena (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

40% off products and procedures

Company paid short and long-term-disf.

EAP counseling

Flexible spending accounts

Pet insurance

Holiday pay

401K with match

Job summary

Golden State Dermatology is seeking a friendly Medical Receptionist to manage front desk operations, greet patients, verify insurance, and schedule appointments. You will also assist with check-in/out, maintain patient records, and answer calls with a patient-centered focus.

In this role, you’ll educate patients about skincare products, support providers, and help fill open slots from waitlists. Dermatology/healthcare experience is a plus; comfort with EMR systems is essential.

Qualifications

• Experience in a healthcare setting preferred.
• Strong communication and multitasking abilities.
• Knowledge of insurance verification and eligibility processes.

Responsibilities

• Greet and check-in/out patients with a friendly, efficient approach.
• Verify patient insurance coverage and collect required information.
• Manage appointment scheduling and reminders to optimize provider time.

Skills

Customer service

Front desk operations

Insurance verification

EMR software

Tools

EClinicalWorks

EMA

Job description

Golden State Dermatology is seeking a friendly Medical Receptionist to manage front desk operations, greet patients, verify insurance, and schedule appointments. You will also assist with check-in/out, maintain patient records, and answer calls with a patient-centered focus.

In this role, you’ll educate patients about skincare products, support providers, and help fill open slots from waitlists. Dermatology/healthcare experience is a plus; comfort with EMR systems is essential.