Dermatology Clinic Lead — Patient Care & Ops

Forefront Dermatology; Athens (AL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance, dental, and vision

Health Savings Account matching

PTO and Holiday pay

Company paid life insurance

Long-term disability

Short-term disability (voluntary)

Additional life insurance

Accident & Critical Illness Insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology is seeking a Clinical Services Lead to coordinate a dermatology clinical support team within a clinic or pod. This role blends hands-on care with leadership to ensure efficient patient flow and high-quality service.

You will oversee onboarding, scheduling, documentation, and compliance while supporting clinicians, with travel as needed and a focus on patient safety and operational excellence.

Qualifications

• Clinical proficiency in dermatology medical assistant duties including rooming and scribing.
• Knowledge of MIPS quality reporting and data documentation.
• Ability to coordinate and support a clinical team in a clinic environment.
• Strong patient communication and triage skills.
• Experience with clinical supply inventory management and equipment maintenance.
• Proficiency in EHR/EMR documentation; prior authorization workflows preferred.
• Commitment to patient safety and regulatory compliance.
• Not a remote position and travel willingness.

Responsibilities

• Coordinate and support daily activities of the assigned team; dedicate ~20% to clinic administration.
• Lead onboarding and training of team members on workflows, policies, and procedures.
• Assist in review and submission of timekeeping records and staffing plans; final approvals by supervisor.
• Contribute to interviews and provide structured feedback to hiring manager.
• Contribute to staff performance evaluations with documented observations.
• Identify staff performance concerns and escalate to supervisor.
• Foster a positive, collaborative team environment that supports professional growth and high-quality care.
• Maintain operational processes for patient experience standards, workflows, policies, staffing, training.
• Drive productive clinic operations and patient experience goals.
• Support multiple locations or act as site lead; optimize workflows and address patient concerns.
• Partner with clinic management to implement policies and standards.
• Elevate unresolved operational risks to leadership.
• Maintain compliance with regulatory requirements and annual education.
• Oversee team onboarding of medical assistants, scribing and procedure support.
• Room patients, document intake, and provide clinical reports to clinicians.
• Assist with procedures and scribe visit information as directed.
• Sterilize instruments and maintain clean exam rooms.
• Manage calls and prior authorizations; ensure timely follow-up.
• Maintain pathology results and cancer registry reporting support.

Skills

Clinical leadership

Team coordination

MIPS data completion

Patient communication

Inventory management

EHR/EMR documentation

Prior authorization workflows

Safety & compliance

Travel readiness

Education

Associate or Bachelor's in healthcare admin/business or related field

CMA/RMA certification

LPN/LVN license

RN license

Job description

Forefront Dermatology is seeking a Clinical Services Lead to coordinate a dermatology clinical support team within a clinic or pod. This role blends hands-on care with leadership to ensure efficient patient flow and high-quality service.

You will oversee onboarding, scheduling, documentation, and compliance while supporting clinicians, with travel as needed and a focus on patient safety and operational excellence.