Clinic Team Lead - Patient Experience & Operations

Forefront Dermatology; Chesapeake (VA); Sur place; USD 33 000 - 40 000; Plein temps

Résumé du poste

Forefront Dermatology seeks a Team Lead Clinic to oversee clinical and administrative functions at the Chesapeake site. You will supervise a small team, support hiring, onboarding, and staff development, and ensure efficient patient care.

The role involves coordinating workflows, maintaining compliance, and serving as site lead when needed. Requires dermatology experience, supervisory background, and ability to travel.

Qualifications

• High school diploma or equivalent; post-secondary healthcare admin preferred.
• Minimum 2+ years in dermatology or ambulatory care setting.
• Supervisory or lead experience preferred.
• Experience with MIPS quality reporting preferred.

Responsabilités

• Provide day-to-day supervision for an assigned team, including 20% clinic management.
• Train staff on updated workflows, policies, and procedures.
• Coordinate daily activities and maintain standard operating procedures.
• Manage timekeeping, scheduling changes, and staffing requests.
• Conduct annual performance evaluations and foster a high-performance culture.
• Oversee patient experience standards, staffing plans, and supply management.
• Support clinic productivity and patient experience goals.
• Act as site lead when not onsite and drive cross-location coordination.
• Ensure compliance with regulatory requirements and complete training.
• Maintain oversight of patient access, scheduling, and administrative operations.
• Lead daily huddles and ensure consistent workflows and protocols.

Connaissances

Team leadership

Clinic ops

Staff training

Timekeeping

EHR proficiency

Communication

Regulatory compliance

Travel readiness

Performance management

Formation

CMA/RMA certification

LPN/LVN license

RN license

Description du poste

Forefront Dermatology seeks a Team Lead Clinic to oversee clinical and administrative functions at the Chesapeake site. You will supervise a small team, support hiring, onboarding, and staff development, and ensure efficient patient care.

The role involves coordinating workflows, maintaining compliance, and serving as site lead when needed. Requires dermatology experience, supervisory background, and ability to travel.