Dermatology Call Center Agent – Scheduling & Support

Optima Dermatology; Boardman Township (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Advanced Dermatology and Skin Care Center in Boardman, OH is recruiting a full-time Call Center Agent to join our growing dermatology group. You will handle a high volume of phone calls, schedule appointments, and coordinate with provider schedules to ensure smooth patient flow.

Candidates should have strong computer skills and familiarity with insurance processes. This on-site role offers the opportunity to contribute to outstanding patient care within the Optima Dermatology network.

Qualifications

• Strong computer skills are required.
• Familiarity with insurances is preferred.

Responsibilities

• Answering phones and handling a high volume of calls.
• Scheduling appointments.
• Work with provider schedules.
• Dispatch calls as needed.

Skills

Strong computer skills

Insurance familiarity

Job description

Advanced Dermatology and Skin Care Center in Boardman, OH is recruiting a full-time Call Center Agent to join our growing dermatology group. You will handle a high volume of phone calls, schedule appointments, and coordinate with provider schedules to ensure smooth patient flow.

Candidates should have strong computer skills and familiarity with insurance processes. This on-site role offers the opportunity to contribute to outstanding patient care within the Optima Dermatology network.