Dermatology Patient Scheduler | Part-Time, Flexible Hours

Advancedderm; Wyandotte (MI); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Incentive pay

Referral program

Benefits package

PTO + holidays

401(k)

Flexible schedules

Job summary

Advancedderm in Wyandotte, MI is seeking a part-time Patient Scheduler for a fast-paced inbound call center. You will support patients across multiple locations, schedule appointments, and discuss available services with care and professionalism.

The role requires strong customer service, multitasking, and proficiency with Microsoft Office; HIPAA compliance is essential. Evening/holiday shifts may be required.

Qualifications

• HS Diploma or equivalent education.
• 1+ year in a high-volume call center.
• 1+ year experience with back-to-back calling.
• 1+ year experience with Microsoft Excel, Word, Outlook, and Notepad.
• 3+ years in customer service.
• Familiar with Nextgen and Cisco systems.
• Bilingual is a plus.

Responsibilities

• Be the direct contact for inbound/outbound calls for new and existing patients.
• Set up patient appointments and follow-ups for locations across the US.
• Consult with patients about services offered per location.
• Work independently but with a team player mentality.
• Problem solving and effective communication skills.
• Comply with HIPAA patient confidentiality regulations.
• Ability to handle 150+ calls daily.

Skills

Customer service

Communication

Multitasking

Education

HS Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Notepad

Nextgen

Cisco system

Job description

Advancedderm in Wyandotte, MI is seeking a part-time Patient Scheduler for a fast-paced inbound call center. You will support patients across multiple locations, schedule appointments, and discuss available services with care and professionalism.

The role requires strong customer service, multitasking, and proficiency with Microsoft Office; HIPAA compliance is essential. Evening/holiday shifts may be required.