Call Center Agent

Optima Dermatology; Boardman Township (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Advanced Dermatology and Skin Care Center in Boardman, OH is recruiting a full-time Call Center Agent to join our growing dermatology group. You will handle a high volume of phone calls, schedule appointments, and coordinate with provider schedules to ensure smooth patient flow.

Candidates should have strong computer skills and familiarity with insurance processes. This on-site role offers the opportunity to contribute to outstanding patient care within the Optima Dermatology network.

Qualifications

• Strong computer skills are required.
• Familiarity with insurances is preferred.

Responsibilities

• Answering phones and handling a high volume of calls.
• Scheduling appointments.
• Work with provider schedules.
• Dispatch calls as needed.

Skills

Strong computer skills

Insurance familiarity

Job description

Multi-site Dermatology Group Seeks Call Center Agent

Advanced Dermatology and Skin Care Center is recruiting a full time Call Center Agent to join our growing Dermatology group in Boardman, OH. Advanced Dermatology is a partner of Optima Dermatology.

Responsibilities:

• Answering phones and handling a high volume of calls
• Scheduling appointments
• Work with provider schedules
• Dispatch calls as needed

Qualifications:

• Must have strong computer skills
• Familiarity with insurances, preferred

About Advanced Dermatology and Skin Care Center

At Advanced Dermatology and Skin Care Center, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We strive to be the best in everything we do, and we take pride in creating environments where our physicians and providers excel. Our powerhouse practice support and back-office teams are 100% focused on ensuring all aspects of the practice are optimized to fully support our exceptional providers. Our comprehensive approach gives our dermatologists the tools and the time to focus on doing what they love—providing great patient care. If you want to join a team dedicated to revolutionizing dermatology, we’d love to connect with you.

Optima Partners would include The Dermatology Center of Indiana, Advanced Dermatology & Skin Cancer Center, Optima Dermatology, The Indiana Skin Cancer Center, The Indiana Clinical Trials Center and Optima Research