Dynamic Medical Receptionist — Patient Care & Scheduling

Optima Dermatology; Rockport (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Optima Dermatology is seeking an experienced Medical Receptionist for our dermatology and medical aesthetics group in Rocky River, OH. The role covers patient check-in/check-out, answering calls, and addressing inquiries to ensure a smooth clinic flow.

Ideal candidates have 1+ year of relevant experience, excellent communication, and a friendly, upbeat demeanor. Medical office and EMA/EMR experience are preferred to support efficient patient care.

Qualifications

• 1+ year of prior relevant experience.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude required.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office and EMA/EMR preferred.

Responsibilities

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Skills

Communication skills

Customer service

Multitasking

EMA/EMR experience

Tools

EMA/EMR system

Job description

Optima Dermatology is seeking an experienced Medical Receptionist for our dermatology and medical aesthetics group in Rocky River, OH. The role covers patient check-in/check-out, answering calls, and addressing inquiries to ensure a smooth clinic flow.

Ideal candidates have 1+ year of relevant experience, excellent communication, and a friendly, upbeat demeanor. Medical office and EMA/EMR experience are preferred to support efficient patient care.