Deputy Director, Workforce Programs & Operations

Equus; Tulsa (OK); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Disability insurance

Paid time off

Paid holidays

401K

Flexible Spending Account

Tuition assistance

Job summary

Equus Workforce Solutions seeks a qualified leader to drive workforce development projects within Tulsa and the surrounding region. You will guide program operations, coach staff, manage budgets, and liaise with boards and partners to deliver outcomes.

You will implement quality and performance initiatives, ensure regulatory compliance, and promote customer service excellence while fostering a collaborative, results-driven work environment.

Qualifications

• Education: Minimum of a Bachelor's Degree in Human Services, Business, Education or Human Resource field or equivalent.
• Experience in management and workforce development program operations with senior staff background.
• Experience in training, coaching and mentoring.

Responsibilities

• Coach and lead Workforce Center team to meet funding requirements and performance goals.
• Develop strategies to focus on performance objectives in daily operations.
• Implement and oversee a quality management model for continuous improvement and customer satisfaction.
• Assist management with administrative needs and daily project operations.
• Assist with budget preparation and ongoing fiscal monitoring.
• Represent Workforce Centers in local, state, and national forums.
• Conduct regular staff performance and contract reviews.
• Ensure compliance with Federal, State, and Local regulations in workforce operations.
• Build positive relationships with the Board, employers, partners, and stakeholders.
• Communicate project deliverables to Board, DWFS management, staff, and the public.
• Seek best practices to replicate where appropriate.
• Assist with hiring and promoting employees and provide coaching.
• Utilize Extreme Customer Service in all interactions.

Skills

Project management

Organizational skills

Personnel management

Problem solving

Data analysis

Communication skills

Deadline-driven

Independent work

Technical aptitude

Education

Bachelor's degree in Human Services, Business, Education or HR

Tools

None

Job description

Equus Workforce Solutions seeks a qualified leader to drive workforce development projects within Tulsa and the surrounding region. You will guide program operations, coach staff, manage budgets, and liaise with boards and partners to deliver outcomes.

You will implement quality and performance initiatives, ensure regulatory compliance, and promote customer service excellence while fostering a collaborative, results-driven work environment.