Deputy Director, Workforce Operations (Onsite)

Career Team; Center (TX); On-site; USD 80,000 - 90,000; Full time

Job summary

Career Team in Deep East Texas seeks a Deputy Director to partner with the Project Director to ensure SOPs align with WSDET and TWC policies, guiding staff across twelve counties and serving as the primary operations contact in the director's absence.

You will lead staff development, manage budgets across multiple funding streams, supervise center management, plan meetings with partners and boards, and drive the strategic vision for operations, assessment, and marketing.

Qualifications

• Bachelor's degree or higher in business, marketing, public relations, or community organization/development, or an equivalent combination of education and experience
• 3+ years of direct supervisory experience overseeing front-line or program staff
• Stellar oral and written communication skills, adept at communicating to large groups as well as individuals
• Commitment to ongoing professional development, with the ability and motivation to learn new software, information, and necessary skills
• Ability to supervise staff, interns, and volunteers
• Willingness to uphold Career Team’s core values and foster a culture of innovation and collaboration
• Flexibility and a strong work ethic, with grace, tolerance, and kindness under pressure
• Ability to successfully manage a diverse and heavy workload (i.e., balance short- and long-range planning with unanticipated daily demands)
• Ability to carry out assignments without detailed instruction and handle competing demands
• Computer proficiency in Microsoft Office suite and Google suite
• A Valid Driver's License

Responsibilities

• Work with the Project Director to ensure that Intensive and Standard Operating Procedures are carried out consistently with Workforce Solutions Deep East Texas (WSDET) and Texas Workforce Commission (TWC) policies and procedures toward stated goals
• Provide general day-to-day operational guidance to all direct staff across the twelve-county Deep East region
• Serve as the primary operational point of contact in the Project Director's absence
• Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies
• Lead staff development efforts and assist the Project Director with budgetary alignment across multiple funding streams
• Provide supervision and ongoing support to Center management
• Oversee Managers and provide guidance on assigned duties, program implementation, program compliance, and technical assistance
• Schedule, attend, coordinate, and lead meetings with management staff, partners, and Board staff as needed
• Facilitate staff meetings and training as needed and directed
• Work with the Project Director and department leadership team to implement the strategic vision for operations, assessment, and marketing within the centers, developing shared strategic priorities
• Continually seek professional development and feedback on supervision style and approaches to better enhance customer service, staff development, morale, and cohesion
• Maintain up-to-date knowledge of standard operating procedures and contract updates/changes
• Collaborate with partner agencies and Workforce Board subject matter experts, including but not limited to program managers, fiscal staff, purchasing, IT, quality assurance, and the executive team, to advance the mission of the Board and Career Team
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Skills

Supervisory experience

Stakeholder management

Oral and written communication

Relationship building

Supervise staff interns volunteers

Flexibility and work ethic

Self-motivation / initiative

Goal-oriented leadership

Education

Bachelor's degree or higher in business, marketing, public relations, or community organization/development

Master's or MBA degree

Tools

Microsoft Office

Google Suite

Job description

Career Team in Deep East Texas seeks a Deputy Director to partner with the Project Director to ensure SOPs align with WSDET and TWC policies, guiding staff across twelve counties and serving as the primary operations contact in the director's absence.

You will lead staff development, manage budgets across multiple funding streams, supervise center management, plan meetings with partners and boards, and drive the strategic vision for operations, assessment, and marketing.