Deposit Services & Customer Care Specialist

Hiawatha Bank and Trust Company; Center Point (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Bereavement pay

Paid holidays

Paid time off

Ongoing training

Job summary

Hiawatha Bank & Trust Company in Center Point, IA, seeks a Deposit Specialist to provide outstanding customer service and manage daily deposit operations. You will be the primary contact for customers and play a key role in opening accounts and handling routine banking tasks.

The role requires a minimum two years teller/bank experience, strong MS Office skills, and excellent communication. Full-time schedule includes weekday hours with at least one Saturday per month.

Qualifications

• High School Diploma or equivalent
• Excellent verbal and written communication skills
• Strong customer service orientation
• Attention to detail and multi-tasking ability
• Dependable with professional appearance

Responsibilities

• Process unposted and other exception items
• Open new consumer and business deposit accounts
• Process incoming returned checks
• Assist in ACH transactions and related originator analysis
• Assist in administration of the bank’s BSA program
• Endorse and monitor stop payments and wire transfers
• Support branches with operational issues and eStatement requests
• Maintain confidentiality and comply with bank policies

Job description

Hiawatha Bank & Trust Company in Center Point, IA, seeks a Deposit Specialist to provide outstanding customer service and manage daily deposit operations. You will be the primary contact for customers and play a key role in opening accounts and handling routine banking tasks.

The role requires a minimum two years teller/bank experience, strong MS Office skills, and excellent communication. Full-time schedule includes weekday hours with at least one Saturday per month.