Client Services Teller: Banking & Digital Support

BankIowa; Waterloo (IA); Presencial; USD 21.000 - 22.000; Jornada completa

Descripción de la vacante

BankIowa is seeking a Client Servicing Teller (Tier I) in Waterloo, IA. You will perform client service and teller operations, greet customers by name, process deposits, wires and digital banking tasks, and maintain confidentiality. The role requires adherence to bank procedures and compliance training.

Excellent customer service skills and ability to refer clients to specialists for loans, investments, or cash management are essential. Bondable status and a high school diploma are required.

Formación

• High School diploma required.
• Must be bondable.

Responsabilidades

• Greet clients by name in a friendly, courteous and professional manner.
• Maintain confidentiality of customer and bank information.
• Understand Personal and Business Deposit products and services to answer basic questions.
• Refer clients to appropriate personnel for deposits, loans, investments, insurance and cash management services.
• Assist clients with digital and e-banking products including online and mobile banking.
• Process wires and client transactions accurately per Best Practices.
• Respond to customer inquiries and handle fraud issues following procedures.

Educación

High School diploma

Descripción del empleo

BankIowa is seeking a Client Servicing Teller (Tier I) in Waterloo, IA. You will perform client service and teller operations, greet customers by name, process deposits, wires and digital banking tasks, and maintain confidentiality. The role requires adherence to bank procedures and compliance training.

Excellent customer service skills and ability to refer clients to specialists for loans, investments, or cash management are essential. Bondable status and a high school diploma are required.