Deposit Specialist Center Point

Hiawatha Bank and Trust Company; Center Point (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Bereavement pay

Paid holidays

Paid time off

Ongoing training

Job summary

Hiawatha Bank & Trust Company in Center Point, IA, seeks a Deposit Specialist to provide outstanding customer service and manage daily deposit operations. You will be the primary contact for customers and play a key role in opening accounts and handling routine banking tasks.

The role requires a minimum two years teller/bank experience, strong MS Office skills, and excellent communication. Full-time schedule includes weekday hours with at least one Saturday per month.

Qualifications

• High School Diploma or equivalent
• Excellent verbal and written communication skills
• Strong customer service orientation
• Attention to detail and multi-tasking ability
• Dependable with professional appearance

Responsibilities

• Process unposted and other exception items
• Open new consumer and business deposit accounts
• Process incoming returned checks
• Assist in ACH transactions and related originator analysis
• Assist in administration of the bank’s BSA program
• Endorse and monitor stop payments and wire transfers
• Support branches with operational issues and eStatement requests
• Maintain confidentiality and comply with bank policies

Job description

Do you want to love your job? Looking for a career, not just a job? Join Hiawatha Bank & Trust family in a culture filled with fun, flexibility, formal training, hard work and career growth opportunities! We have an immediate opening for a full-time Deposit Specialist.

We are looking for an energetic individual who can build strong relationships by acting as the bank’s primary contact with customers. If you’ve got a passion for people and the desire to succeed, a position at Hiawatha Bank & Trust is for you!

We offer best in the class industry benefits:

• Competitive wages and benefit package through Iowa Bankers
• Paid Bereavement
• Paid Holidays and Paid Time Off
• Ongoing training and development

The primary job duty will be providing outstanding customer service for our valuable customers!

Other job responsibilities will include:

• Process unposted and other exception items
• Open new consumer and business deposit accounts of all types
• Process incoming returned checks
• Reconcile internal official check accounts, Bond Accounts, correspondent bank account and GL Accounts
• Process and monitor stop payments
• Process wire transfers
• Assist in the administration of ACH transactions and related originator analysis
• Assist in the administration of the bank’s BSA program
• Assist in preparation of schedules and documents for various audits
• Flag deceased customers and monitors activity to ensure certain transactions are rejected as appropriate
• Perform address changes and the tracking of returned mail for deposit accounts
• Work with correspondent bank to handle check adjustments and other items requiring research
• Work with and assist branches with operational issues
• Work with eStatement requests and processing
• Assist with the processing of overdrafts, and handling of delinquent and charged off deposit accounts
• Assist in the handling of garnishments, levies, and withholding orders received
• Perform a variety of account maintenance including flagging accounts, changing customers’ status, and boarding accounts onto the core system
• Assist customers with account questions, statement balancing, product support, account maintenance, online/mobile banking, mobile deposit, and debit cards
• Perform daily update/backup tasks
• Understand and follows bank/department regulations, policies, and procedures, and participate in all compliance-related training
• Maintain the highest level of confidentiality/privacy of information

Requirements and Qualifications:

• High School Diploma or equivalent
• A minimum of two years of teller and/or bank experience is required.
• Basic working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Available to work full-time Monday through Friday 8 hours, with at least 1 Saturday morning per month
• Must be dependable and able to work the required shifts
• Always maintain professional appearance and behavior
• Excellent verbal and written communication skills
• Attention to detail and the ability to multi-task
• Reliable transportation and valid drivers license is required
• Strong customer service skills and ability to work with all types of customers
• Must be a team player and willing to jump in to assist with any special projects, etc.

EEOC Statement: Hiawatha Bank & Trust is an Equal Opportunity Employer