Deposit Operations Specialist — Onsite

BancFirst Co.; Stillwater (OK); On-site; USD 36,000 - 52,000; Full time

Job summary

BancFirst in Stillwater, OK is seeking a Deposit Operations Associate to join our team onsite. You will handle daily customer service calls, process deposits, review unposted items, and support account maintenance with accuracy and discretion.

The role emphasizes strong communication, Microsoft Office proficiency, and the ability to work under deadlines in a collaborative banking environment. We offer solid benefits and opportunities to develop expertise in retail and commercial banking.

Qualifications

• Customer service oriented and able to handle sensitive information.
• Proficient in Microsoft Office and banking software applications.
• Able to meet deadlines and maintain confidentiality.
• Excellent listening and communication skills, both written and verbal.
• Strong organizational and analytical abilities.
• Professional image and demeanor.
• Team oriented and able to work under pressure.
• Regular attendance and punctuality is essential.
• 2+ years banking experience preferred.

Responsibilities

• Answer incoming customer service phone calls in a professional manner.
• Daily review and processing of unposted items and return items.
• Review and track overdrawn and charged-off accounts.
• Process incoming and outgoing domestic and international collection items.
• Perform account maintenance.
• Process Branch Deposit reports daily.
• Cross-trained on various positions in the department.
• Perform other job related duties and special projects as assigned.

Skills

Customer service

MS Office

Banking software

Confidential information handling

Written and verbal communication

Organizational skills

Analytical

Team player

Time management

Punctuality

Tools

Banking software

Job description

BancFirst in Stillwater, OK is seeking a Deposit Operations Associate to join our team onsite. You will handle daily customer service calls, process deposits, review unposted items, and support account maintenance with accuracy and discretion.

The role emphasizes strong communication, Microsoft Office proficiency, and the ability to work under deadlines in a collaborative banking environment. We offer solid benefits and opportunities to develop expertise in retail and commercial banking.