Deposit Operations Specialist: Customer Service & Compliance

National Bank of Blacksburg; Blacksburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

National Bank is seeking a Deposit Operations Assistant who will provide exceptional customer service while supporting the operations department in Blacksburg. The role emphasizes daily operational duties and accuracy in documentation.

You will assist branch staff with questions on account documentation, maintain compliant records, and handle daily clerical tasks such as mailing letters, notices and checks.

Qualifications

• Basic computer skills with Office and SharePoint.
• Excellent written and verbal communication.
• Strong organizational skills and telephone etiquette.
• Ability to concentrate on a computer screen for extended periods.
• Salary commensurate with experience.

Responsibilities

• Assist branch staff with questions regarding account documentation.
• Maintain accurate customer documents.
• Adhere to banking compliance and regulatory requirements.
• Daily clerical duties include mailing letters, notices and checks.
• Other duties as assigned.

Skills

Computer skills

Written communication

Verbal communication

Telephone etiquette

Organizational skills

Tools

Microsoft Office

SharePoint

Job description

National Bank is seeking a Deposit Operations Assistant who will provide exceptional customer service while supporting the operations department in Blacksburg. The role emphasizes daily operational duties and accuracy in documentation.

You will assist branch staff with questions on account documentation, maintain compliant records, and handle daily clerical tasks such as mailing letters, notices and checks.