Deposit Operations Assistant

National Bank of Blacksburg; Blacksburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

National Bank is seeking a Deposit Operations Assistant who will provide exceptional customer service while supporting the operations department in Blacksburg. The role emphasizes daily operational duties and accuracy in documentation.

You will assist branch staff with questions on account documentation, maintain compliant records, and handle daily clerical tasks such as mailing letters, notices and checks.

Qualifications

• Basic computer skills with Office and SharePoint.
• Excellent written and verbal communication.
• Strong organizational skills and telephone etiquette.
• Ability to concentrate on a computer screen for extended periods.
• Salary commensurate with experience.

Responsibilities

• Assist branch staff with questions regarding account documentation.
• Maintain accurate customer documents.
• Adhere to banking compliance and regulatory requirements.
• Daily clerical duties include mailing letters, notices and checks.
• Other duties as assigned.

Skills

Computer skills

Written communication

Verbal communication

Telephone etiquette

Organizational skills

Tools

Microsoft Office

SharePoint

Job description

Deposit Operations Assistant

National Bank is seeking a positive, team-oriented candidate to provide exceptional customer service to our bank customers. The successful candidate will develop working knowledge of the operations department and emphasize daily operational duties while providing excellent customer service.

Essential Duties / Responsibilities include:

• Knowledge of and the ability to work with computers in Microsoft Office and SharePoint
• Assisting branch staff with questions regarding account documentation.
• Ensure all customer documents are accurate and maintained properly
• Maintain a knowledge of banking compliance and regulatory requirements and can perform duties with strict adherence to all bank policies
• Daily clerical duties include mailing letters, notices and checks
• Other duties as assigned

Schedule: Monday-Friday

Job Type: Full-time

Organizational skills and good telephone etiquette are required. Demonstrates excellent written and verbal skills. Is able to prioritize duties and can work alone or with a team. Must be able to concentrate and focus on a computer screen for an extended period. Salary commensurate with experience. National Bank offers full-time employees a benefits package that includes health, dental, life and long-term disability insurance and excellent retirement plans.

EOE M/F/disability/veteran