Deposit Ops & Cash Services Specialist

Enterprise Bank & Trust; Overland (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Enterprise Bank & Trust seeks a Universal Deposit Operations Specialist to support daily operations across Deposit, Cash, and Specialized Deposits. The role emphasizes accuracy, compliance, and efficient processing of electronic payments.

You will cross-train across departments, assist with researching discrepancies, and deliver exceptional customer service to internal and external clients in a fast-paced banking environment.

Qualifications

• Ability to work independently, with little to no supervisory oversight.
• Excellent communication, time management, and organizational skills.
• Strong customer service mindset and attention to detail.
• Proficient in handling banking software and office tools.
• Comfort with fast-paced work environment.

Responsibilities

• Assist banking units with researching cash vault, ATM/ITM and teller balancing discrepancies.
• Process electronic payments and exception items, including returns, chargebacks and adjustments.
• Cross-train in Deposit Operations, Cash Operations & Specialized Deposits.
• Provide superior service to internal and external customers.
• Complete General Service Requests for Deposit Operations, Cash Operations & Specialized Deposits.
• Identify problems with potential regulatory impact and elevate appropriately.
• Perform other duties as assigned.

Skills

Communication skills

Time management

Independence

Customer service

Numerical accuracy

Computer literacy

Education

High School or equivalent

Tools

Microsoft Office Suite

Google Apps

Adobe PDF

Banking Software

Financial software navigation

Job description

Enterprise Bank & Trust seeks a Universal Deposit Operations Specialist to support daily operations across Deposit, Cash, and Specialized Deposits. The role emphasizes accuracy, compliance, and efficient processing of electronic payments.

You will cross-train across departments, assist with researching discrepancies, and deliver exceptional customer service to internal and external clients in a fast-paced banking environment.