Deposit Operations Assistant

The National Bank of Blacksburg; Blacksburg (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long-term disability insurance

Retirement plans

Job summary

The National Bank of Blacksburg is seeking a Deposit Operations Assistant to deliver exceptional customer service while supporting daily operational duties in the operations department.

You will work Monday-Friday, in a full-time role, handling document processing, phone inquiries, and routine clerical tasks with a careful, team-oriented approach and adherence to banking policies.

Qualifications

• Knowledge of and ability to work with computers in Microsoft Office and SharePoint.
• Assist branch staff with questions regarding account documentation.
• Ensure all customer documents are accurate and maintained properly.
• Maintain knowledge of banking compliance and regulatory requirements and can perform duties with strict adherence to all bank policies.
• Answering phones.
• Daily clerical duties include mailing letters, notices and checks.

Responsibilities

• Other duties as assigned.

Skills

Customer service

Teamwork

Attention to detail

Communication skills

Tools

Microsoft Office

SharePoint

Job description

Deposit Operations Assistant

National Bank is seeking a positive, team-oriented candidate to provide exceptional customer service to our bank customers. The successful candidate will develop working knowledge of the operations department and emphasize daily operational duties while providing excellent customer service.

Essential Duties / Responsibilities include:

• Knowledge of and the ability to work with computers in Microsoft Office and SharePoint
• Assisting branch staff with questions regarding account documentation.
• Ensure all customer documents are accurate and maintained properly
• Maintain a knowledge of banking compliance and regulatory requirements and can perform duties with strict adherence to all bank policies
• Answering phones
• Daily clerical duties include mailing letters, notices and checks
• Other duties as assigned

Schedule: Monday-Friday

Job Type: Full-time

Organizational skills and good telephone etiquette are required. Demonstrates excellent written and verbal skills. Is able to prioritize duties and can work alone or with a team. Must be able to concentrate and focus on a computer screen for an extended period. Salary commensurate with experience. National Bank offers full-time employees a benefits package that includes health, dental, life and long-term disability insurance and excellent retirement plans.

EOE M/F/disability/veteran