Deposit Operations & Documentation Specialist

F&M Trust; Chambersburg (Franklin County); On-site; USD 36,000 - 48,000; Full time

Job summary

F&M Trust is seeking a Deposit Operations Specialist to join our back-office banking team at Corporate Headquarters in Chambersburg, PA. The role focuses on deposit account maintenance, documentation review, and ensuring accuracy and compliance while collaborating with internal teams to deliver reliable customer support.

You will review and process deposit account documentation, support customer servicing, and assist with department projects.

Qualifications

• High school diploma or equivalent required.
• One or more years of operations experience or transferable experience in banking, financial services, administration, compliance, or customer support.

Responsibilities

• Review and process deposit account documentation and maintenance requests while ensuring accuracy, completeness, and compliance with bank policies and regulations.
• Support consumer and business deposit account servicing, customer information maintenance, and documentation retention processes.
• Provide operational support to community offices and internal departments by responding to inquiries, resolving issues, and assisting with deposit-related workflows.
• Perform quality control reviews, customer correspondence, and other deposit operations activities to support a high level of service and operational excellence.
• Assist with additional department projects and operational functions as needed.

Skills

Excellent communication

Attention to detail

Time management

Excel proficiency

Problem solving

Education

High school diploma

Tools

Excel

Job description

F&M Trust is seeking a Deposit Operations Specialist to join our back-office banking team at Corporate Headquarters in Chambersburg, PA. The role focuses on deposit account maintenance, documentation review, and ensuring accuracy and compliance while collaborating with internal teams to deliver reliable customer support.

You will review and process deposit account documentation, support customer servicing, and assist with department projects.