Deposit Operations & Card Programs Lead

Horizon Federal Credit Union; Williamsport (Lycoming County); Hybrid; USD 55,000 - 69,000; Full time

Job summary

Horizon Federal Credit Union in Williamsport, PA seeks a Deposit Operations Support Manager. This senior role directs card programs, deposit operations, and alternative delivery channels to provide exemplary member service and drive profitability.

You will lead a team, ensure FFIEC compliance, and implement innovations across digital banking, ATM, and EFT services while aligning with the credit union's strategic goals.

Qualifications

• Bachelor's degree or comparable work experience in financial institution operations.
• Minimum two years' experience in progressive leadership within a financial institution.
• Strong interpersonal and written communication skills.
• Ability to manage multiple priorities and lead a team under pressure.

Responsibilities

• Lead the vision and delivery of card programs and deposit operations.
• Ensure compliance with laws, FFIEC security mandates, and anti-fraud measures.
• Develop and mentor staff to enhance productivity and service quality.
• Oversee program profitability and drive member engagement initiatives.
• Coordinate cross-department projects to meet objectives and budgets.
• Travel as needed within the membership area and beyond.

Skills

Leadership

Communication

Problem Solving

Teamwork

Financial services knowledge

Education

Bachelor's degree in finance or related field

Tools

PC-based software

Job description

Horizon Federal Credit Union in Williamsport, PA seeks a Deposit Operations Support Manager. This senior role directs card programs, deposit operations, and alternative delivery channels to provide exemplary member service and drive profitability.

You will lead a team, ensure FFIEC compliance, and implement innovations across digital banking, ATM, and EFT services while aligning with the credit union's strategic goals.