Deployment Strategist: Lead Strategic SaaS Rollouts

Forerunner; New York (NY); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health/vision/dental coverage

Commuter benefits

Quarterly wellness reimbursement

Job summary

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience for our customers—from discovery to go-live—ensuring outcomes align with business impact. You’ll work at the intersection of strategy, project management, and operational delivery, collaborating with customers, internal teams, and technical resources to make deployments high-quality, repeatable, and outcome-driven.

Responsibilities include leading workshops, guiding projects with cross-functional teams,

Qualifications

• 4–6 years of experience in project management, SaaS implementation delivery, customer consulting, and operations.
• Ability to translate ambiguous business challenges into structured, executable plans.
• Excellent communication skills with both technical and executive stakeholders.
• Comfortable operating in a fast-paced, customer-facing environment where you are building repeatable processes.

Responsibilities

• Lead structured workshops with customers to uncover objectives, constraints, and success metrics.
• Translate findings into a deployment roadmap and deliverables.
• Coordinate across cross-functional teams to ensure alignment and momentum.
• Lead user acceptance testing and drive readiness for go-live.

Skills

Project management

SaaS implementation

Customer consulting

Operations

GIS knowledge

Job description

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience for our customers—from discovery to go-live—ensuring outcomes align with business impact. You’ll work at the intersection of strategy, project management, and operational delivery, collaborating with customers, internal teams, and technical resources to make deployments high-quality, repeatable, and outcome-driven.

Responsibilities include leading workshops, guiding projects with cross-functional teams,