Deployment Strategist - Drive High-Impact SaaS Deployments

Forerunner; United States; Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health/Vision/Dental coverage

Commuter benefits

Wellness reimbursement

Hybrid/Remote options

Job summary

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience for customers—from discovery through go-live—ensuring outcomes align with business impact.

You will work at the intersection of strategy, project management, and operational delivery, collaborating with customers, internal teams, and technical resources to make deployments high-quality and outcome-driven.

Qualifications

• 4-6 years of experience in project management, SaaS implementation delivery, customer consulting, and operations. Experience with GIS or construction project management is a plus.
• Strong ability to translate ambiguous business challenges into structured, executable plans.
• Excellent communication skills with both technical and executive stakeholders.
• Comfortable operating in a fast-paced, customer-facing environment where you are building repeatable processes

Responsibilities

• Lead structured workshops with customers to uncover business objectives, operational constraints, and success metrics.
• Translate findings into a deployment roadmap and set of deliverables.
• Define project scope, milestones, dependencies, and governance.
• Serve as the primary point of contact for the customer during deployment.
• Coordinate across cross-functional teams to ensure alignment and momentum.
• Proactively identify risks, manage dependencies, and escalate when necessary.
• Provide regular status updates to both the customer and internal leadership.
• Lead user acceptance testing (UAT) and drive readiness for go-live.

Skills

Project management

SaaS implementation

Customer consulting

Operations

Job description

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience for customers—from discovery through go-live—ensuring outcomes align with business impact.

You will work at the intersection of strategy, project management, and operational delivery, collaborating with customers, internal teams, and technical resources to make deployments high-quality and outcome-driven.