Deployment Strategist, National Security

present of AI; Washington (District of Columbia); Hybride; USD 110 000 - 160 000; Plein temps

Résumé du poste

TRM Labs in Washington, DC is seeking a Deployment Strategist for National Security to own a set of defense and intelligence accounts from onboarding through renewal. A strong candidate has post-sales or customer success experience with government accounts, can train leaders and hands-on users, and can spot churn or expansion signals early.

You will work at the intersection of AI-enabled investigations and real-world operations, translating complex analytics into clear guidance for analysts and

Qualifications

• Experience with government accounts and post-sales support.
• Ability to train both leaders and hands-on users.
• Ability to spot churn or expansion signals early.
• Active security clearance required; DC area home base preferred.

Responsabilités

• Own US defense and intelligence accounts from onboarding through renewal.
• Ensure analysts and operators actually use the platform in daily mission work.
• Identify churn or expansion signals early and coordinate with account teams.
• Translate complex analytics into actionable guidance for government customers.

Connaissances

Post-sales experience

Customer success

Training leaders & users

Churn/expansion signals

Active security clearance

Description du poste

Deployment Strategist, National Security

The role owns a set of US defense and intelligence accounts from onboarding through renewal, making sure analysts and operators actually use the platform in daily mission work. A strong candidate has post sales or customer success experience with government accounts, can train both leaders and hands on users, and can spot churn or expansion signals early. Comfort with technical and investigative topics, plus a home base in the DC area and an active clearance, is essential.

How it fits the AI era

AI speeds up parts of the job like drafting success plans, tracking usage patterns, and preparing training material, so the strategist can spend more time with customers. What stays human is trust with national security users, reading a room, and judging when a workflow needs a person in the loop. The role sits where AI tools meet real investigations, so the strategist has to explain both clearly.

How it builds AI experience

Working here means building and using AI workflows beyond simple summaries, and learning where human judgment matters in investigative work. The company traces crypto crime with AI, so the strategist would gain hands on exposure to how AI supports tracing and case building for government users. The interview includes an AI skills assessment, so candidates should be ready to show applied AI use in their own work.

Worth showing

• Account adoption and renewal
• Training leaders and users
• Intelligence or blockchain background

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About TRM Labs

An AI investigations platform that helps police, government agencies and financial institutions trace crypto-facilitated crime across the blockchain.