Deployment Leader: Strategy, Delivery & Growth

Fig Technology Inc.; San Francisco (CA); Hybrid; USD 240,000 - 300,000; Full time

Benefits offered by this job

Equity

Competitive salary

Job summary

Fig is seeking a Head of Deployment to lead the deployment team, define how each deployment runs, and hire the people who execute it. You will own delivery on multiple accounts, decide staffing, and shape the playbook for our customers’ success.

You will partner with founders and platform teams to ensure consistency, measure outcomes, and drive improvements. This is a hands-on leadership role in a fast‑growing company.

Qualifications

• Eight+ years in consulting, operations leadership, or forward‑deployed roles.
• Led transformations where customers resisted change and delivered measurable results.
• Hired and managed engineers and non‑engineers within the same team.
• Able to read a data schema and an integration plan and ask the right questions.

Responsibilities

• Own delivery across active deployments, including staffing, sequencing, and escalation if plans change.
• Draft the deployment playbook and keep it aligned with platform evolution and customer needs.
• Hire and grow Forward Deployed Engineers and Deployment Strategists; set performance bars.
• Serve as executive counterpart to the customer COO on larger accounts; lead initial deployments.
• Feedback to platform team on field issues and fixes; report metrics weekly to founders.

Skills

Delivery leadership

Team staffing

Strategic planning

Customer outcomes

Change management

Tools

Data schema reading

Integration planning

Job description

Fig is seeking a Head of Deployment to lead the deployment team, define how each deployment runs, and hire the people who execute it. You will own delivery on multiple accounts, decide staffing, and shape the playbook for our customers’ success.

You will partner with founders and platform teams to ensure consistency, measure outcomes, and drive improvements. This is a hands-on leadership role in a fast‑growing company.