Department Training Lead – Customer Experience & Merchandising

Floor & Decor Holdings Inc.; Las Vegas (NV); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to train and develop staff, and to ensure customers receive exceptional service and product information. The role emphasizes greeting customers, answering product questions, and facilitating purchases with a POS system.

Qualified applicants will have a High School Diploma or GED and at least 1 year of sales or customer service experience, with strong communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Stock and tag merchandise displays and create price tags.

Skills

Customer service

Communication

Multitasking

Fast-paced environment

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to train and develop staff, and to ensure customers receive exceptional service and product information. The role emphasizes greeting customers, answering product questions, and facilitating purchases with a POS system.

Qualified applicants will have a High School Diploma or GED and at least 1 year of sales or customer service experience, with strong communication skills and the ability to thrive in a fast-paced environment.