Department Supervisor - Omni-Channel Retail Leader

H&M; Kennesaw (GA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Paid time off

Job summary

H&M is seeking a Department Supervisor in the United States to drive the best customer experience in-store. You will lead a team, ensure strong product presentation, and actively promote loyalty initiatives while maintaining store operations and compliance with company standards.

This role emphasizes leadership, teamwork, and achieving sales and profit goals through effective communication and store governance. Competitive benefits and an inclusive workplace are offered.

Qualifications

• Experience supervising a retail team and delivering store goals.
• Strong communication and customer service skills.
• Analytical mindset with ability to work with sales data.

Responsibilities

• Support omni customer experience and visual presentation per guidelines.
• Lead team to promote customer loyalty app and sustainability initiatives.
• Ensure efficient checkout, returns, and exchanges; manage admin duties.
• Maintain store cleanliness and stock levels; oversee back-of-house operations.
• Open and close the store daily; ensure compliance with procedures.

Skills

Leadership

Communication

Analytical thinking

Numbers

Job description

H&M is seeking a Department Supervisor in the United States to drive the best customer experience in-store. You will lead a team, ensure strong product presentation, and actively promote loyalty initiatives while maintaining store operations and compliance with company standards.

This role emphasizes leadership, teamwork, and achieving sales and profit goals through effective communication and store governance. Competitive benefits and an inclusive workplace are offered.