Department Supervisor — Elevate Customer Experience & Team Growth

H&M; Greendale (WI); On-site; USD 26,477 - 30,844; Full time

Benefits offered by this job

Health insurance

Employee discount

401K plan

Paid time off

Wellness program

Career growth

Job summary

H&M in Greendale, WI is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best in-store customer experience. You will work in line with H&M standards, policies, and procedures to meet customer and colleague expectations.

You will lead and develop a store team, collaborate with Visual Merchandiser, and drive omni-channel initiatives while maintaining operations, inventory, and daily opening/closing routines.

Qualifications

• Emerging leader who enjoys taking responsibility.
• Ambitious, an effective communicator, analytical, capable of working with numbers.
• Achievement‑oriented, motivated by performance and customer focus.

Responsibilities

• Support the omni customer experience and ensure visual and commercial presentation per guidelines.
• Promote the Hello Member app and in-store sustainability initiatives.
• Open/close store daily and manage admin routines for people and operations.
• Maintain stock levels, coordinate with Visual Merchandiser, and ensure clean, organized spaces.
• Provide product knowledge and lead the team in delivering excellent service.

Skills

Leadership

Communication

Analytical

Customer-centric

Job description

H&M in Greendale, WI is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best in-store customer experience. You will work in line with H&M standards, policies, and procedures to meet customer and colleague expectations.

You will lead and develop a store team, collaborate with Visual Merchandiser, and drive omni-channel initiatives while maintaining operations, inventory, and daily opening/closing routines.