Department Supervisor: Elevate Customer Experience

H&M; Inwood (TX); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Job summary

H&M in Inwood, Texas is seeking a Department Supervisor to support sales and profit goals by delivering the Best Customer Experience in the department and store. You will lead a team across retail operations, promote the Hello Member loyalty app, and oversee daily operations from fitting rooms to checkout, ensuring compliant routines and strong customer service.

This role requires leadership, strong communication, and analytical skills to identify opportunities and work with the Department

Qualifications

• Emerging leader who enjoys taking responsibility.
• Ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
• Achievement-oriented, motivated by performance and competition to be truly customer centric.

Responsibilities

• Support omni customer experience in store following global guidelines.
• Promote Hello Member loyalty app and in-store sustainability initiatives.
• Ensure routines for fitting rooms and checkout are followed.
• Maintain store cleanliness, stock, and visual presentation per standards.

Skills

Leadership

Communication

Analytical thinking

Customer service

Job description

H&M in Inwood, Texas is seeking a Department Supervisor to support sales and profit goals by delivering the Best Customer Experience in the department and store. You will lead a team across retail operations, promote the Hello Member loyalty app, and oversee daily operations from fitting rooms to checkout, ensuring compliant routines and strong customer service.

This role requires leadership, strong communication, and analytical skills to identify opportunities and work with the Department