Department Lead: Elevate Customer Experience & Sales

H&M; Town of Florida (NY); On-site; USD 26,477 - 30,844; Full time

Benefits offered by this job

25% Staff Discount

Medical, Pharmacy Vision and Dental Coverage

Vacation and Parental Pay

401K and Commuter Benefits

Job summary

H&M is seeking a Department Supervisor in New York to support sales and profit goals while delivering an excellent customer experience. The role includes responsibilities such as managing staff, ensuring visual merchandising quality, and maintaining operational standards.

Ideal candidates will exhibit leadership skills, a customer-centric approach, and a focus on sales. H&M values diversity and offers extensive benefits, including health coverage and employee discounts across all H&M Group brands.

Qualifications

• Ambitious and effective communicator.
• Enjoys taking responsibility and supporting team development.
• Achievement-oriented, motivated by performance and competition.

Responsibilities

• Support sales and profit goals by delivering customer experience.
• Ensure team promotes customer loyalty and store initiatives.
• Manage visual and commercial product presentation.
• Secure cleanliness and maintain stock levels.
• Comply with legal requirements and internal standards.

Skills

Leadership

Customer-centric approach

Analytical skills

Effective communication

Sales and profit focus

Job description

H&M is seeking a Department Supervisor in New York to support sales and profit goals while delivering an excellent customer experience. The role includes responsibilities such as managing staff, ensuring visual merchandising quality, and maintaining operational standards.

Ideal candidates will exhibit leadership skills, a customer-centric approach, and a focus on sales. H&M values diversity and offers extensive benefits, including health coverage and employee discounts across all H&M Group brands.