Department Secretary

2400 Montefiore St. Luke's Cornwall; United States; On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan

Tuition reimbursement

Generous paid time off

Job summary

Montefiore St. Luke’s Cornwall in Cornwall, NY is seeking a Department Secretary for Outpatient Office Operations.

The role supports front desk operations, scheduling, registration, insurance verification, authorization validation and submission, and patient accessibility across Fishkill and Cornwall locations. You will handle time-of-service collections, financial clearance, consent forms, and maintain provider templates and records.

Qualifications

• High School diploma or equivalent required.
• 1–3 years in an office support role, with strong organization and multitasking skills.
• English reading/writing required; Spanish bilingual a plus.
• Knowledge of CPT/ICD-10 codes and medical terminology; proficient with Windows-based software.
• CPAS/CPB preferred; CPAS recertification every two years.

Responsibilities

• Schedule, registration, insurance verification, and authorization submission.
• Referral management and time-of-service collections.
• Financial clearance and consent form capture; maintain accurate records.
• Provide communication between staff, patients, and external entities.
• Daily contact with a broad spectrum of people inside and outside the organization.

Skills

Office support

Bilingual Spanish

Customer service

Education

High School diploma or equivalent

Tools

Windows-based software

Job description

City/State: Cornwall, New York Department: Outpatient Office Operations Work Shift: Day Work Days: PER DIEM Scheduled Hours: Hours Vary, Per Diem Scheduled Daily Hours: Hours Vary Hourly Rate/Range: $20 - $23 Sign-On Bonus: N/A For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The Department Secretary is responsible for all front desk operations and providing administrative support to ensure the efficient operations of departments falling under the purview of Outpatient Office Operations. These duties include but are not limited to scheduling, registration, insurance verification, authorization validation and submission, referral management, time-of-service collections, financial clearance, and consent form capture. This role involves maintaining accurate records and provider templates, ordering office supplies, and facilitating communication between departmental staff, patients, and external parties. Daily contact with a broad spectrum of people throughout the organization and outside agencies/institutions. Position required coverage in both Fishkill and Cornwall locations.

Qualifications

High School diploma or equivalent Required Post high school education Preferred 1-3 years experience in an office support role required, with demonstrated ability to organize, prioritize, and perform multiple tasks Required Medical office experience Preferred Ability to read, write, and communicate in English. Bilingual (Spanish) a plus. Knowledge of CPT Codes, ICD-10 codes and Medical Terminology. Competent with Windows-based software. Strong/positive personal interactions a must. Required to successfully complete the Healthcare Access Orientation program and pass Patient Access certification within 30 Days CPAS or CPB Preferred CPAS Recertification is required every two years.

Equal Employment Opportunity

Montefiore St. Luke's Cornwall is an equal employment opportunity employer. Montefiore St. Luke's Cornwall will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About Montefiore St. Luke’s Cornwall

For 150 years, Montefiore St. Luke’s Cornwall (MSLC) has been a cornerstone of high-quality healthcare in Orange County, fostering a healing environment through community collaboration, dedicated staff, and a rich history. What began as a modest three-bed hospital in 1875 has grown into a comprehensive healthcare system with two campuses and a wide range of outpatient services. MSLC is a member of the Montefiore Health System and provides care to more than 250,000 patients annually. The organization includes a 242-bed acute care hospital, with a geographic coverage area that serves a population of 400,000 people. MSLC is proud to provide care locally, and when needed, offer seamless transitions to world-class medicine throughout the Montefiore Health System (MHS). Being part of MHS has allowed MSLC to expand our capabilities and offer cutting-edge healthcare to our community. MSLC is a Magnet® designated organization, with notable recognition from Healthgrades, the American Heart Association, and various other agencies. We are accredited by The Joint Commission, which sets the standards for the delivery of quality health care. MSLC has more than 350 physicians on staff, representing dozens of medical specialties. Montefiore St. Luke’s Cornwall strives to be the employer of choice by offering comprehensive benefit packages that are designed to meet the needs of today's workforce. We are committed to assisting employees to achieve optimal health, wellness, and financial security.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• 403(b) retirement plan
• tuition reimbursement
• a generous paid time off plan
• various other optional benefits