Department Operations & Programs Manager (Hybrid)

UMass Amherst; Amherst (MA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

UMass Amherst’s Women Gender Sexuality Studies department seeks a Clerk IV (Business Manager) to provide comprehensive administrative, financial, and program support. The role oversees undergraduate and graduate program operations, scheduling, and departmental events, enabling a collaborative academic community.

The position requires strong office skills, budgeting assistance, and effective communication. Hybrid schedule with on-campus duties in Amherst supports a dynamic academic environment.

Qualifications

• High school diploma required; bachelor’s degree preferred for advancement.
• Strong office administration, organization, and editorial/proofreading skills are essential.
• Experience coordinating administrative workflows in higher education is a plus.

Responsibilities

• Coordinate undergraduate program activities, course scheduling, and student records.
• Support graduate program administration, including communications and eligibility tracking.
• Manage course scheduling, CAPS coordination, and liaise with Registrar and Scheduling Office.

Skills

Office administration

Editorial skills

Proofreading

Communication skills

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma

Bachelor's Degree

Tools

SPIRE

CCMS

Microsoft Office

Job description

UMass Amherst’s Women Gender Sexuality Studies department seeks a Clerk IV (Business Manager) to provide comprehensive administrative, financial, and program support. The role oversees undergraduate and graduate program operations, scheduling, and departmental events, enabling a collaborative academic community.

The position requires strong office skills, budgeting assistance, and effective communication. Hybrid schedule with on-campus duties in Amherst supports a dynamic academic environment.