Hybrid Department Strategist & Operations Lead

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 51,000 - 76,000; Full time

Job summary

University of Massachusetts Amherst seeks a Department Administrator in Amherst, MA, hybrid work model. You’ll support the Student Development department under the College of Education with leadership in operations, budgeting, and curriculum planning.

The role emphasizes strategic decision-making, collaboration with the department chair and staff, and managing student records and compliance across policies. A bachelor's degree and 5 years admin experience are required.

Qualifications

• Bachelor’s degree required; 5 years in an administrative role.
• Master’s degree may substitute for 2 years of experience.
• Strong initiative, problem-solving and crisis management.
• Excellent organizational and time management skills.
• Ability to build harmonious relationships with diverse stakeholders.
• Proficient with MS Word and Excel.

Responsibilities

• Partner with Department Chair to manage day-to-day operations.
• Develop procedures to improve efficiency and space planning.
• Lead enrollment management and course schedule planning.
• Support budget development and routine expenditures approvals.
• Allocate teaching resources for part-time and full-time faculty.
• Lead strategic projects and manage student academic records.
• Advise on policies and compliance; travel for events.

Skills

Bachelor's degree

5 years experience

Initiative and problem-solving

Organizational skills

Communication and relationships

MS Word / Excel

Team collaboration tools

Education

Master's degree (may substitute for 2 years)

Tools

Microsoft Word

Excel

Microsoft Teams

Slack / Zoom

Job description

University of Massachusetts Amherst seeks a Department Administrator in Amherst, MA, hybrid work model. You’ll support the Student Development department under the College of Education with leadership in operations, budgeting, and curriculum planning.

The role emphasizes strategic decision-making, collaboration with the department chair and staff, and managing student records and compliance across policies. A bachelor's degree and 5 years admin experience are required.