Graduate Programs Support Specialist (Part-Time)

UMass Amherst; Amherst (MA); On-site; USD 27,552 - 34,440; Part time

Job summary

UMass Amherst's Interdepartmental Graduate Programs within the College of Natural Sciences seeks a Clerical Assistant to support four programs (MCB, NSB, OEB, PB). The role provides student services, program coordination, events, admissions, and financial operations under the IDGP Business Manager.

This onsite, part-time position offers opportunities to work with faculty and students, develop administrative skills, and contribute to the CNS mission in a collaborative campus environment.

Qualifications

• High school diploma or equivalent with 3 years clerical/administrative experience.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with standard office software and database systems.

Responsibilities

• Serve as first-line contact for IDGP students and respond to inquiries in a timely and professional manner.
• Provide administrative support to faculty and program leadership, including meeting coordination, material preparation, and documentation.
• Prepare correspondence, reports, and program materials.
• Assist in preparing reports on student data, funding, and program activity.
• Work with Program leads to update IDGP handbooks and materials.
• Assist with coordinating seminars, including scheduling, speaker communication, and campus visit logistics.
• Assist with travel arrangements and accommodations for visiting speakers.
• Assist in scheduling classrooms and preparing seminar announcements.
• Support new student orientation, including logistics, scheduling, and communications.
• Assist with logistics for student and program events, including recruitment activities and retreats.
• Financial and Operational Support.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

High school diploma

Tools

MS Office

Database systems

Job description

UMass Amherst's Interdepartmental Graduate Programs within the College of Natural Sciences seeks a Clerical Assistant to support four programs (MCB, NSB, OEB, PB). The role provides student services, program coordination, events, admissions, and financial operations under the IDGP Business Manager.

This onsite, part-time position offers opportunities to work with faculty and students, develop administrative skills, and contribute to the CNS mission in a collaborative campus environment.