Department Operations Lead – Retail Training & Service

Floor & Decor

Garden City (ID)

On-site

USD 53,871,000 - 79,625,000

Full time

14 days+
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

401k with company match
Employee Stock Purchase Plan
Paid vacation and holidays
Volunteer time off

Job summary

Floor & Decor in Garden City, Idaho is seeking a leader to train and develop Product Sales Specialists, ensuring customers receive outstanding service and accurate product information. You will coach the team, uphold safety practices, and drive store standards to maximize shopping experience.

This role emphasizes hands-on mentorship, merchandising accuracy, and effective use of POS systems. A High School Diploma or GED and 1 year of service/sales experience are required.

Qualifications

  • High School Diploma or GED required.
  • 1 year of customer service/sales experience or equivalent.
  • Excellent communication skills (verbal & written).
  • Ability to multi-task in a fast-paced environment.

Responsibilities

  • Lead and train product sales specialists to deliver excellent customer service.
  • Demonstrate understanding of merchandise, pricing, and store presentation.
  • Ensure accurate product placement, pricing, and showroom readiness.
  • Greet customers, answer product questions, and process transactions.

Skills

Communication skills
Multi-tasking
Customer service
Verbal & written

Education

High School Diploma or GED

Job description

Floor & Decor in Garden City, Idaho is seeking a leader to train and develop Product Sales Specialists, ensuring customers receive outstanding service and accurate product information. You will coach the team, uphold safety practices, and drive store standards to maximize shopping experience.

This role emphasizes hands-on mentorship, merchandising accuracy, and effective use of POS systems. A High School Diploma or GED and 1 year of service/sales experience are required.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Department Training Lead – Customer Experience & Merchandising
Department Training Lead – Customer Experience & Merchandising

Floor & Decor Holdings Inc. • Las Vegas (NV)

On-site
USD 23,000 - 33,000
Bonus opportunities
401k with company match
Employee Stock Purchase Plan
+3
Retail Department Lead & Training Specialist
Retail Department Lead & Training Specialist

Floor & Decor • Tukwila (WA)

On-site
Confidential
Bonus opportunities
401k with company match
Employee Stock Purchase Plan
+1
Department Training Lead – Retail Sales & Service
Department Training Lead – Retail Sales & Service

Floor & Decor • Village of Farmingdale (NY)

On-site
USD 26,000 - 38,000
Bonus opportunities
401k with company match
Employee Stock Purchase Plan
+2
Department Training Lead - Retail Sales & Merchandising
Department Training Lead - Retail Sales & Merchandising

Floor & Decor • Plano (TX)

On-site
USD 30,000 - 40,000
Bonus opportunities
401k with company match
Medical, Dental, Vision insurance
+2
Retail Training & Merchandising Lead
Retail Training & Merchandising Lead

Floor & Decor Holdings Inc. • Orlando (FL)

On-site
USD 38,000 - 55,000
401k with company match
Employee Stock Purchase Plan
Referral Bonus Program
+1
Department Services Manager & Training Lead
Department Services Manager & Training Lead

Floor & Decor Holdings Inc. • Florida

On-site
USD 48,000 - 68,000
Bonus opportunities
401k with company match
Employee Stock Purchase Plan
+2
Retail Department Training Lead for Customer Experience
Retail Department Training Lead for Customer Experience

Floor & Decor • Savannah (GA)

On-site
USD 36,000 - 42,000
401k match
Employee Stock Purchase
Referral bonus
+1
Tile Store Manager - Sales Leader & Customer Experience
Tile Store Manager - Sales Leader & Customer Experience

Floor & Decor • Garden City (ID)

On-site
USD 26,000 - 51,000
401(k) with company match
Employee stock purchase plan
Medical, dental, vision insurance
+1
Department Training & Customer Experience Lead
Department Training & Customer Experience Lead

Floor & Decor Holdings Inc. • Oregon

On-site
USD 32,000 - 48,000
401(k) with company match
Employee Stock Purchase Plan
Paid vacation and holidays
+1
Assistant Dept Leader - Retail Training
Assistant Dept Leader - Retail Training

Floor & Decor • Lone Tree (CO)

On-site
USD 27,000 - 43,000
Bonus opportunities
401k with company match
Insurance plans