Department Manager (Salem, OR)

Anchor Point Management Group; Salem (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Same-day pay options

Manager bonus potential

Flexible scheduling

Team member discounts

Growth and development opportunities

Job summary

Buffalo Wild Wings in Salem, OR is seeking a Department Manager to lead staffing, training, scheduling, and daily operations for the department, ensuring adherence to labor guidelines and quality standards.

You will contribute to menu development and support growth of Restaurant Managers, with opportunities for monthly bonuses and a comprehensive benefits program including a 401(k) match. This is a fast-paced, team-driven role with room for advancement.

Qualifications

• Solid understanding of restaurant operations, food safety, and responsible alcohol service.
• High school diploma (or equivalent) required; restaurant and/or leadership experience preferred.
• Team-first mindset; passion for developing people, building culture, and leading by example.
• High energy; thrive in a fast-paced environment and bring enthusiasm to every shift.

Responsibilities

• Directly responsible for staffing, recruiting, interviewing, hiring, orientation, training, and ongoing development of Department Team Members to meet staffing guidelines.
• Responsible for WCT training in the department and maintaining the department at training store certification.
• Develops direct reports by creating action/development plans; coordinates with other Department Managers on hiring decisions.
• Creates weekly department schedules within budgeted labor guidelines and develops incentive programs and contests for the department.
• Provides regular performance feedback and timely appraisals; administers semi-annual merit increases.
• Coaches other managers on effective performance management procedures and oversees MIT training during training weeks.
• Supports on-going performance management and development of Bar, Hospitality, and Assistant Managers.
• Utilizes World Wide Wings support teams and provides coaching to ensure service standards and guest experience.
• Communicates effectively through departmental meetings to share successes, procedures, and opportunities.
• Ensures team members have current state-required training and permits Guest satisfaction practices.
• Participates in guest feedback programs (GEM) and handles food quality guest complaints in a timely manner.

Skills

Food safety

Alcohol service

Leadership

Team collaboration

High energy

Education

High school diploma or equivalent

Job description

Overview

Job Location: 3892 Center Street NE - Salem, OR 97301
Salary Range: $20.04 - $23.91 Hourly

Buffalo Wild Wings is a growing franchisee of BWW, currently operating over 60 restaurants in 7 states. We are a fast-paced environment focused on delivering the ultimate fan experience. We emphasize teamwork, professional development, and a rewarding career path for Team Members and Managers.

What Makes This a Great Opportunity

At Buffalo Wild Wings, our people are our greatest resource. Team Members and Managers maintain high standards and follow basic principles of conduct and business. We value and support individual goals and quality of life while providing professional development and support for a rewarding career.

Position: Department Manager

As a Buffalo Wild Wings Department Manager, you will work for a brand that emphasizes energy, fun, and top performance. You will have opportunities for monthly bonuses and a comprehensive benefits program, including a guaranteed match to your 401(k) contribution. You will contribute to developing sauces for our wings and to growing our Restaurant Managers.

Department Manager Responsibilities

• Directly responsible for staffing, recruiting, interviewing, hiring, orientation, training, and ongoing development of Department Team Members to meet staffing guidelines.
• Responsible for WCT training in the department and maintaining the department at training store certification.
• Develops direct reports by creating action/development plans; coordinates with other Department Managers on hiring decisions.
• Creates weekly department schedules within budgeted labor guidelines and develops incentive programs and contests for the department.
• Provides regular performance feedback and timely appraisals; administers semi-annual merit increases.
• Coaches other managers on effective performance management procedures and oversees MIT training during training weeks.
• Supports on-going performance management and development of Bar, Hospitality, and Assistant Managers.
• Utilizes World Wide Wings support teams and provides coaching to ensure service standards and guest experience.
• Communicates effectively through departmental meetings to share successes, procedures, and opportunities.
• Ensures team members have current state-required training and permits Guest satisfaction practices.
• Participates in guest feedback programs (GEM) and handles food quality guest complaints in a timely manner.

Quality Operations

• Facilitates adherence to new food product rollouts; ensures team members meet quality, recipe adherence, and portioning standards.
• Maintains menu specs, wall charts, and department systems; coordinates with food vendors and ensures timely deliveries.
• Analyzes performance tools (GEM, QSCs, audits, P&L) and creates action plans; follows up with staff to ensure completion.
• Conducts administrative functions (invoices, inventory, end-of-day procedures); monitors equipment and coordinates repairs as needed.
• Ensures compliance with Board of Health and food safety practices; addresses BOH and Steritech issues promptly.
• Coordinates bar product/promotion rollouts; ensures bar systems and processes are utilized properly.

Bar Department Manager

• Analyzes restaurant performance data (GEM, QSCs, audits, P&L) and develops action plans; follows up with Bartenders and Bar Servers.
• Performs administrative functions as needed (invoices, end-of-day procedures).
• Monitors bar equipment to ensure proper operation and product quality.

Sales and Profits

• Heart of House: manage food cost and labor results within company variance targets; order food and paper products; maintain inventory levels.
• Establish daily/weekly/monthly/quarterly projections; understand P&L and develop plans for problem areas.
• Complete other assigned duties as required.
• Bar Department: manage beer, liquor, beverage costs, bar labor results, and inventory; understand sales and profit goals; manage waste, comps, voids, and discounts; develop bar sales incentives.
• Hospitality Manager: assist with Local Restaurant Marketing execution and sales incentives; complete other duties as assigned.

NOW HIRING: Department Managers

What you’ll do:

• Lead and inspire Team Members to deliver top-tier service and unforgettable fan experiences.
• Coach, train, and develop your team to build an all-star lineup daily.
• Own execution across operations from guest engagement to quality, speed, and accuracy.
• Champion a clean, safe, and compliant environment across all areas.
• Engage in in-house promotions, local marketing, and fan engagement initiatives.

Requirements

• Solid understanding of restaurant operations, food safety, and responsible alcohol service.
• High school diploma (or equivalent) required; restaurant and/or leadership experience preferred.
• Team-first mindset; passion for developing people, building culture, and leading by example.
• High energy; thrive in a fast-paced environment and bring enthusiasm to every shift.

Benefits & Perks

• Competitive pay; same-day pay options; manager bonus potential.
• Flexible scheduling; team member discounts; fun, team-oriented atmosphere; opportunities for growth and development.

Full-Time Employees - Other Compensation & Benefits: PTO, Oregon Sick Leave, Paid Leave Oregon, health/dental/vision insurance eligibility, 401(k), holidays, jury duty pay, bereavement leave, Oregon Military Family Leave, and employee perks including food and beverage discounts per policy.

Part-Time/Variable Employees - Other Benefits and Compensation: PTO, 401(k) eligibility, Oregon Sick Leave, Paid Leave Oregon, and food/beverage discount eligibility. Oregon Military Family Leave applies for eligible employees.