Department Manager (Hillsboro, OR)

Wingmen V Llc; Hillsboro (OR); On-site; USD 27,607 - 32,938; Full time

Benefits offered by this job

Competitive hourly wage with bonuses

Comprehensive benefits program

Discounts on food and alcohol

Opportunities for professional development

Job summary

Wingmen V Llc is seeking a Department Manager to oversee the Heart of House, Bar, or Hospitality department at Buffalo Wild Wings in Hillsboro, OR. This role entails managing staff, ensuring quality and profitability, and delivering an exceptional guest experience.

The ideal candidate will have at least 2 years of management experience in a restaurant or hospitality setting, preferably with bar operations. Competitive pay, 401(k) match, and employee discounts are offered.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a restaurant with a full bar is preferred.
• Completion of Buffalo Wild Wings Management Certification program.

Responsibilities

• Lead staffing, recruitment, orientation, and ongoing development of department team members.
• Ensure all department equipment and inventory are maintained, and report needs for repair.
• Manage food and beverage costs, labor results, and waste reduction to meet company targets.

Skills

Restaurant management experience

Bar operations management

Organizational skills

Communication

Education

High school education or equivalent

Job description

Job Details

Job Location: 2219 NW Allie Avenue Suite 1440 - Hillsboro, OR 97124

Salary Range: $20.04 - $23.91 Hourly

Position Overview

We are seeking a Department Manager to oversee the Heart of House, Bar, or Hospitality department at Buffalo Wild Wings. The role requires managing staff, ensuring quality, maintaining profitability, and delivering a superior guest experience.

Responsibilities

• Lead staffing, recruitment, orientation, and ongoing development of department team members.
• Maintain department training, certifications, and performance standards.
• Develop and administer incentive programs and contests.
• Conduct regular performance feedback and appraisal of staff.
• Assist the General Manager with coaching other managers and overall restaurant operations.
• Ensure all department equipment and inventory are maintained, and report needs for repair.
• Enforce food safety, health, and brand quality standards across all operations.
• Utilize GEM, QSC, P&L, and other performance tools to identify improvement opportunities.
• Implement service, quality, and cleanliness standards for wall charts, recipes, and vendor compliance.
• Manage food and beverage costs, labor results, and waste reduction to meet company targets.
• Prepare and analyze daily, weekly, and monthly projections and maintain accurate inventory levels.
• Communicate with vendors to ensure timely delivery of high-quality products.
• Plan and oversee bar operations: ordering, inventory control, staff training, and RAS compliance.
• Support marketing initiatives and local restaurant promotions.
• Maintain guest comment program and address food quality complaints.
• Participate in special events, promotions, and sales building contests.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a restaurant with a full bar is preferred.
• High school education or equivalent, valid driver’s license, satisfactory background check.
• Ability to lift 50 pounds regularly.
• Completion of Buffalo Wild Wings Management Certification program.
• Strong organizational skills, attention to detail, and excellent communication.
• Results‑driven, self‑directed, and capable of managing multiple priorities.
• Encourages a fun, exciting environment for guests and team members.
• Open availability, including late nights and weekends.

Benefits

• Competitive hourly wage with monthly bonuses.
• Comprehensive benefits program with guaranteed 401(k) match.
• Discounts on food and alcohol for employees and guests.
• Opportunities for professional development and career growth.