Department Manager (Crawfordsville, IN)

Anchor Point Management Group

Crawfordsville (IN)

On-site

USD 25,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Same-day pay options

Manager Bonus Potential

Flexible scheduling

Team Member discounts

Fun, team-oriented atmosphere

Opportunities for growth and developme

Job summary

Buffalo Wild Wings in Crawfordsville, IN is seeking a Department Manager to lead the Heart of House, Bar, and Hospitality areas. You will oversee staffing, coaching, training, and shift-by-shift operations to deliver top-tier service and a winning guest experience.

High energy, hands-on leadership, and a solid understanding of food safety and responsible alcohol service are essential. Competitive pay, same-day pay options, and growth opportunities are offered in a fast-paced, team-oriented

Qualifications

High school diploma (or equivalent) required.
Experience counts; restaurant and/or leadership experience preferred.
Solid understanding of restaurant operations, food safety, and responsible alcohol service.

Responsibilities

Lead and supervise Restaurant Team Members across HOH, Bar and Hospitality areas.
Develop weekly schedules within labor budgets and manage staffing needs.
Coach and develop team members, conduct performance reviews, and drive guest satisfaction.

Skills

Restaurant operations

Food safety

Responsible alcohol service

Education

High school diploma

Job description

Job Details

Job Location: 1870 South US Hwy 231 Suite A - Crawfordsville, IN 47933
Salary Range: $18.00 - $27.40 Hourly

Overview

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast paced. We're at the top of our game -- and we want to keep it that way. So we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life. World Wide Wings is a growing franchisee of BWW, currently operating over 60 restaurants in 7 states!

So What Makes Us A Great Opportunity? At Buffalo Wild Wings, our people are our greatest resource. Team Members and Managers maintain high standards and follow basic principles of conduct and business. We value and show our appreciation for all Team Members and Managers as individuals and provide support in achieving individual personal goals and quality of life while providing professional development and support for a rewarding career.

Brag Factor

As a Buffalo Wild Wings Department Manager, you'll be working for the hottest brand around and have tons of fun doing it. In addition to a competitive salary, you'll be eligible for monthly bonuses and a comprehensive benefits program including a guaranteed match to your 401-k contribution. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our Restaurant Managers.

Department Manager Responsibilities

All World Wide Wings Manager Responsibilities:

All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following job description specific to this position in the company.

Department Manager Job Purpose:

Heart of House Department Manager has primary responsibility for the Heart of House (HOH) area, is responsible for managing all food/product matters in the HOH area, HOH staff planning and HOH Team Member development. They must maintain a safe environment and improve bottom line profitability through appropriate revenue and labor management. The Heart of House Manager assists the General Manager with overseeing the operation of the entire restaurant. In addition to supervising the operation of the restaurant on a shift-by-shift basis.
Bar Department Manager supervises the operation of the restaurant on a shift-by-shift basis, with primary responsibility for the Bar Department. The Bar Department Manager manages all adult beverage matters in the Bar Department including ordering of beer, wine and liquor, inventory control and Responsible Alcohol Service (RAS) compliance. The Bar Department Manager is responsible for the planning, hiring, training, development and motivation of the Bartenders and Bar Servers in the Bar Department. Must maintain a safe environment and improve bottom line profitability through appropriate revenue management.
The Hospitality Manager supervises the operation of the restaurant on a shift-by-shift basis, with primary responsibility for the dining room service. Manages hospitality Team Member planning and Team Member development and maintains a safe environment.

Department Manager Responsibilities Include

Team: Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training and ongoing development of Department Team Members and maintains department staffing guidelines.
WCT training in the department and maintaining the department at training store certification.
Develops direct reports by creating action/development plans; coordinates with other Department Managers on hiring decisions.
Creates weekly department schedules within budgeted labor guidelines; develops incentive programs and contests for department.
Provides regular performance feedback and appraisals; administers merit increases; coaches other managers on performance management.
Oversees MIT training; ensures WCTs are scheduled to conduct training; assists General Manager with performance management and development of Bar, Hospitality and Assistant Managers.
Utilizes support teams; provides coaching and follow-up to ensure service standards and guest experience.
Holds departmental meetings; ensures current training and permits; drives guest satisfaction programs (GEM).

Quality Operations

Heart of House Department Manager: Facilitates new food product rollouts; ensures serving quality products, recipe adherence and portioning; communicates with food vendors; ensures menu specs and department systems are used; analyzes performance tools and creates action plans; conducts administrative manager functions; monitors equipment; ensures BOH practices; adheres to health standards.

Bar Department Manager: Analyzes performance metrics; administers administrative functions; monitors bar equipment; ensures quality products.

Sales and Profits

Heart of House Department Manager: Manages food cost, HOH labor results, inventory levels, and prepares projections; understands P&L and creates action plans.

Bar Department Manager: Manages bar costs, inventory, and labor; understands sales and profit goals; controls waste and runs bar-focused incentive contests.

Hospitality Manager: Assists General Manager with Local Restaurant Marketing; creates sales incentives; completes assigned duties.

NOW HIRING: Department Managers

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings—it’s electric. It’s fast-paced. It’s game time, all the time. You’re responsible for driving operational excellence across your area, ensuring every shift delivers an unbeatable experience for our guests and a winning environment for our team.

What You’ll Do

Lead and inspire Team Members to deliver top-tier service and unforgettable fan experiences
Coach, train, and develop your team—building an all-star lineup every day
Own execution across operations, from guest engagement to quality, speed, and accuracy
Champion a clean, safe, and compliant environment across all areas
Bring energy to in-house promotions, local marketing, and fan engagement initiatives

What You Bring

You know the game. Solid understanding of restaurant operations, food safety, and responsible alcohol service. Experience counts. High school diploma (or equivalent) required; restaurant and/or leadership experience preferred. Team-first mindset. High energy. You thrive in a fast-paced environment, are motivated, and bring enthusiasm to every shift.

Perks and Benefits