Department Manager - Retail Ops & Team Growth

Housing Works; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

PTO up to 30 days in the first year

Educational benefit

Tuition reimbursement

Job summary

Housing Works in New York is seeking a Department Manager at the Processing & Distribution Center to lead, develop, and train staff, ensuring efficient operations and accurate fulfillment of shop orders.

You will collaborate with the Senior Merchandising Manager on promotions, stay informed about fashion markets, and motivate a small team of up to five people, with weekend and holiday availability.

Qualifications

• High School Diploma or GED
• Excellent internal/external customer service
• Knowledge of clothing brands, designers, retail stores and retail pricing
• Ability to communicate productively and effectively
• Willingness to learn
• Ability to manage a group of up to 5 people
• Flexible to work weekends, holidays and overtime if needed

Responsibilities

• Manage, develop, and train department staff
• Oversee and report on the daily, weekly, and monthly activities of the assigned department
• On an as needed basis, reevaluate current systems and create new systems to improve efficiency and accuracy, while holding staff accountable to policies and procedures
• Ensure that shop orders are filled accurately and on time
• Plan directly with Senior Merchandising Manager to meet the need of in-shop promotions and special events
• Continuously cultivate a working, up to date knowledge of both traditional and second hand markets of apparel, accessories, and footwear
• Ensure staff in the department is motivated to achieve team goals and deliver the highest quality of results
• Attend PDC and HW, Inc. trainings
• Direct volunteers on an as needed basis

Skills

Customer service

Team leadership

Retail knowledge

Communication

Willingness to learn

Education

High School Diploma or GED

Job description

Housing Works in New York is seeking a Department Manager at the Processing & Distribution Center to lead, develop, and train staff, ensuring efficient operations and accurate fulfillment of shop orders.

You will collaborate with the Senior Merchandising Manager on promotions, stay informed about fashion markets, and motivate a small team of up to five people, with weekend and holiday availability.