Department Manager: Lead Teams, Drive Sales & Experience

H&M; West Nyack (NY); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Staff discount 25%

Health coverage

401K

Commuter benefits

Job summary

H&M is seeking a Department Manager in New York area to lead a team, drive sales, and ensure best-in-class customer experiences. You will oversee daily store operations, merchandising, and loyalty initiatives while promoting a collaborative and inclusive culture.

The role emphasizes leadership, budget planning, and shop-floor excellence. Responsibilities include recruitment, performance management, and coordinating with Visual Merchandisers to maintain high fashion presentation, stock control,

Qualifications

• Experience leading a team in a retail environment.
• Ability to analyze sales and budgets and act on insights.
• Strong customer service orientation and communication skills.

Responsibilities

• Lead and motivate the store team to deliver an excellent customer experience.
• Drive visual merchandising and commercial execution according to guidelines.
• Recruit, onboard and develop team members; manage scheduling and performance.

Skills

Leadership

Sales analytics

Customer service

Team development

Job description

H&M is seeking a Department Manager in New York area to lead a team, drive sales, and ensure best-in-class customer experiences. You will oversee daily store operations, merchandising, and loyalty initiatives while promoting a collaborative and inclusive culture.

The role emphasizes leadership, budget planning, and shop-floor excellence. Responsibilities include recruitment, performance management, and coordinating with Visual Merchandisers to maintain high fashion presentation, stock control,