Department Manager (Warehouse)

Housing Works; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

PTO up to 30 days

Tuition assistance

Job summary

Housing Works is seeking a Department Manager at the Processing & Distribution Center in New York to lead the apparel team and drive efficient operations across daily, weekly, and monthly tasks.

You will develop staff, oversee workflows, and collaborate on promotions while staying current with fashion markets. Excellence in service and leadership are essential for delivering high-quality results in a thrift-focused environment.

Qualifications

• High School Diploma or GED.
• Excellent internal/external customer service.
• Knowledge of clothing brands, designers, retail stores and pricing.
• Ability to communicate productively and effectively.
• Willingness to learn and lead a small team.

Responsibilities

• Manage, develop, and train department staff.
• Oversee and report on daily, weekly, monthly activities of the department.
• Reevaluate systems to improve efficiency and accuracy while upholding policies.
• Ensure shop orders are filled accurately and on time.
• Plan with Senior Merchandising Manager for promotions and events.
• Maintain up-to-date knowledge of apparel markets.
• Motivate staff to meet goals and deliver quality results.
• Direct volunteers as needed.

Skills

Staff management

Customer service

Training

Communication

Flexible schedule

Education

High School Diploma

Job description

Pay or shift range: $19 USD to $22 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Compensation Range: $19/hr - $22/hr

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Department Manager plays an integral role at the Processing & Distribution Center of Housing Works Thrift Shops, working closely with staff on multiple levels to ensure the enterprise as a whole is successful.

Responsibilities:

• Manage, develop, and train department staff
• Oversee and report on the daily, weekly, and monthly activities of the assigned department.
• On an as needed basis, reevaluate current systems and create new systems to improve efficiency and accuracy, while holding staff accountable to policies and procedures.
• Ensure that shop orders are filled accurately and on time.
• Plan directly with Senior Merchandising Manager to meet the need of in-shop promotions and special events.
• Continuously cultivate a working, up to date knowledge of both traditional and second hand markets of apparel, accessories, and footwear.
• Ensure staff in the department is motivated to achieve team goals and deliver the highest quality of results.

Other Responsibilities:

• Maintain an orderly, clean and productive work area.
• Attend PDC and HW, Inc. trainings.
• Direct volunteers on an as needed basis

Requirements:

• High School Diploma or GED
• Excellent internal/external customer service
• Knowledge of clothing brands, designers, retail stores and retail pricing.
• Ability to communicate productively and effectively.
• Willingness to learn
• Ability to manage a group of up to 5 people.
• Flexible to work weekends, holidays and overtime if needed.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.