Department Manager (Medford, OR)

Wingmen V Llc; Medford (OR); On-site; USD 27,607 - 32,938; Full time

Benefits offered by this job

Competitive hourly wage

Monthly bonuses

Comprehensive benefits program

401‑k contributions matching

Job summary

Wingmen V Llc is seeking a Department Manager for the Heart of House, Bar, or Hospitality departments at Buffalo Wild Wings in Medford, OR. This position requires strong leadership and operational management skills in a fast‑paced environment.

The ideal candidate will manage daily operations, oversee team development, and ensure compliance with food safety standards. The role offers competitive hourly wages, monthly bonuses, and comprehensive benefits including a 401‑k match.

Qualifications

• Minimum of 2 years of restaurant or hospitality management experience.
• Preferred experience managing a full bar.
• Valid driver’s license required.
• Availability for evenings, weekends, and nights.
• Physically able to lift 50 pounds and pass a satisfactory background check.

Responsibilities

• Manage the assigned department on a shift‑by‑shift basis.
• Oversee staffing, hiring, training, and development of team members.
• Ensure compliance with food safety and company standards.
• Maintain inventory and manage cost controls for food and beverage.

Skills

Leadership

Operational management

Customer service

Strong organizational skills

Communication

Problem-solving

Education

High school education or equivalent

Job description

Job Details

Location: 1700 Delta Waters Rd, Medford, OR 97504

Salary Range: $20.04 - $23.91 per hour

Overview

We are searching for a Department Manager to oversee the Heart of House, Bar, or Hospitality departments at a Buffalo Wild Wings restaurant. The role requires strong leadership, operational management, and customer service skills within a fast‑paced sports‑themed environment.

Responsibilities

• Manage the assigned department (HOH, Bar, Hospitality) on a shift‑by‑shift basis.
• Oversee staffing, hiring, training, and development of department team members.
• Develop and maintain weekly department schedules within budgeted labor guidelines.
• Administer performance management, including appraisals, merit increases, and coaching sessions.
• Ensure compliance with food safety, alcohol service, and company standards.
• Maintain inventory, order supplies, and manage cost controls for food, beverage, and labor.
• Use quality and guest experience programs (GEM, QSC, P&L) to analyze performance and implement corrective action plans.
• Coordinate with other department managers on hiring, scheduling, and incentive programs.
• Handle administrative functions such as invoices, end‑of‑day procedures, and equipment maintenance.
• Address guest comments and quality feedback promptly and effectively.
• Participate in local marketing, incentive contests, and sales‑building initiatives.

Qualifications

• Minimum of 2 years of restaurant or hospitality management experience.
• Preferred experience managing a full bar.
• High school education or equivalent; valid driver’s license required.
• Strong organizational, communication, and leadership skills.
• Availability for evenings, weekends, and nights.
• Physically able to lift 50 pounds and pass a satisfactory background check.
• Completion of the Buffalo Wild Wings Management Certification program (if applicable).
• Excellent problem‑solving and customer service abilities.
• Adherence to company policies and all regulatory requirements.

Benefits

Competitive hourly wage, monthly bonuses, comprehensive benefits program, and a guaranteed match to 401‑k contributions.