Department Manager — Lead Retail Ops & Merchandising

Barnes & Noble Education, Inc.; Storrs (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

DailyPay

Employee discounts

Job summary

BARNES & Noble College is seeking a Department Manager to lead an assigned department, delivering exceptional customer service while driving sales and operational excellence. You will manage daily department activities, mentor team members, and collaborate with store leadership to implement company initiatives.

The role requires strong leadership, merchandising, and inventory management skills, plus the ability to work evenings, weekends, and peak periods in a campus store environment.

Qualifications

• 2+ years of retail experience with leadership or buying experience.
• Proven ability to recruit, coach, and develop team members.
• Experience with merchandising, inventory management, and sales performance.
• Strong customer service and communication skills.
• Proficiency with POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead daily department operations and deliver exceptional customer service.
• Drive sales, monitor inventory, and optimize department performance.
• Recruit and develop department staff and schedule shifts.
• Partner with store leadership to execute company initiatives.
• Maintain safe, clean, and organized department.
• Analyze performance metrics and forecast business needs.

Skills

Leadership

Customer service

Communication

Analytical thinking

Organizational skills

Tools

POS systems

Microsoft Office

Job description

BARNES & Noble College is seeking a Department Manager to lead an assigned department, delivering exceptional customer service while driving sales and operational excellence. You will manage daily department activities, mentor team members, and collaborate with store leadership to implement company initiatives.

The role requires strong leadership, merchandising, and inventory management skills, plus the ability to work evenings, weekends, and peak periods in a campus store environment.