Department Manager

McDonald's; Portland (OR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays and sabbaticals

Education support

Medical, dental, and vision coverage

Flexible spending accounts

Disability and life insurance

Job summary

A leading fast-food franchise is seeking a Department Manager for their Portland location. The role involves leading shifts, managing teams and systems for training and food safety, and ensuring a great customer experience. Ideal candidates will have previous managerial experience in a restaurant or hospitality setting and a passion for a fast-paced environment. Benefits include vacation time, medical coverage, and education support.

Qualifications

• Previous managerial experience preferred in a restaurant or hospitality.
• Positive attitude and team player with passion for fast-paced environments.
• Must be 18 years or older.

Responsibilities

• Lead shifts to ensure fast, accurate service.
• Manage training, food safety, and inventory systems.
• Oversee team and promotions to deliver excellent customer experience.
• Oversee crew and managers to deliver a great customer experience, manage promotions, and train service staff.
• Ensure high-quality food is delivered quickly, maintain food safety, control food cost, and train kitchen staff.

Skills

Managerial experience in restaurant

Team collaboration

Flexibility in scheduling

Customer service mindset

Education

High school diploma or equivalent

Job description

About the Role

Join to apply for the Department Manager role at McDonald’s. This position is in a franchise-owned restaurant. The franchisee is the employer, not McDonald’s USA. All employment matters, including hiring, firing, discipline, and scheduling, are handled by the franchisee.

Responsibilities

• Lead shifts every week to ensure customers receive fast, accurate, friendly service.
• Manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to the team and other managers.
• For a Guest Service Department Manager: oversee crew and managers to deliver a great customer experience, manage sales promotions, train service staff, and keep the Front Counter McCafé and Drive‑Thru areas organized.
• For a Kitchen Department Manager: ensure high‑quality food is delivered quickly, maintain food safety, control food cost, and train kitchen staff on new menu items.
• For a People Department Manager: hire qualified crew, provide thorough training, schedule to meet sales and profit goals, and recognize and motivate crew throughout their time at the restaurant.

Qualifications

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for fast‑paced McDonald’s environments.
• Must be 18 years or older.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash, and an 8‑week sabbatical every 10 years
• Education support including high school completion, college tuition assistance, and ESL classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying, you acknowledge that this position is with an independent franchisee, not McDonald’s USA, and all employment matters are handled by the franchisee.