Department Manager

McDonald's; Bridgeville (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Medical, dental and vision coverage

Meal discount program

Tuition assistance and ESL classes

Employee discount programs

Job summary

A leading fast-food restaurant chain seeks a Department Manager to oversee various departments including Guest Service and Kitchen. The role involves managing shifts, ensuring quality service, and hiring/training staff. Ideal candidates should have previous managerial experience and be able to excel in a fast-paced environment. Benefits include competitive pay and various employee discounts.

Qualifications

• Preferred previous experience in McDonald's or similar retail/hospitality environments.
• Must be a positive team player capable of thriving in a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring fast and friendly service.
• Manage training, food safety, and inventory systems.
• Hire and schedule crew to meet sales goals.

Skills

Managerial experience

Team collaboration

Flexible schedule

Job description

Department Manager

Join a McDonald’s restaurant operated by an independent franchisee and lead the team to deliver a fast, friendly experience.

About this role

The Department Manager will oversee one or more departments—Guest Service, Kitchen or People—ensuring quality, efficiency, training and customer satisfaction.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned systems such as Training, Food Safety and Inventory Management; set goals, delegate tasks and report results.
• Guest Service: ensure Crew and Managers deliver great customer experience, coordinate sales promotions, train staff on service procedures and keep Front Counter, McCafé and Drive‑Thru organized.
• Kitchen: maintain quality and safety of food, control food cost and train kitchen staff on production procedures.
• People: hire qualified crew, train them, schedule to meet sales and profit goals, recognize and motivate staff.
• Collaborate across departments to improve service, operations and customer satisfaction.

Qualifications

• Previous McDonald’s managerial experience preferred; experience in retail or hospitality is a plus.
• Positive team player with a flexible schedule; able to thrive in a fast‑paced environment.
• Must be 18 years or older.

Benefits

• Competitive pay with opportunities for performance‑based incentives.
• Paid vacation, medical, dental and vision coverage.
• Free meals and meal discount program.
• Archways to Opportunity: high school degree, college tuition assistance and ESL classes.
• Free uniforms; short‑ and long‑term disability, life and accident insurance.
• Service awards, McPerks employee discount program and referral program.
• On‑the‑job training.

By applying, you acknowledge that the franchisee is your employer and that McDonald’s USA has no control over employment matters at the restaurant.