Department Manager

McDonald's; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Starting pay up to $16 per hour

Twice-a-year salary review

Flexible scheduling

Opportunity for advancement

Free meals and uniforms

Paid training

College tuition assistance

Medical insurance

Employee assistance programs

10-15 days paid vacation

Short- & long-term disability, life and accident insurance

Matching 401(k)

Job summary

McDonald's is looking for a Department Manager for their independent franchise in Jacksonville, Florida. This role involves leading shift operations and ensuring a fast, accurate, and friendly customer experience.

The ideal candidate should have previous managerial experience, be a positive team player, and be passionate about working in a fast-paced environment. The position offers numerous benefits including competitive pay, flexible scheduling, and opportunities for advancement.

Qualifications

• Must be 18 years or older.
• Preferably has previous managerial experience within a restaurant, retail, or hospitality.
• Must be a positive team player with a flexible schedule.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experiences.
• Manage assigned systems, set goals, and report results.
• Ensure crew and managers deliver great customer experiences in the Guest Service department.
• Maintain quality food delivery and train staff on production procedures in the Kitchen department.
• Hire, train, and schedule qualified crew for the People department.

Skills

Managerial experience

Team player

Flexible scheduling

Job description

Job Summary

We are hiring a Department Manager for our independently owned franchise. The role requires leading shift operations, ensuring fast, accurate, friendly customer experience, and overseeing department functions such as Guest Service, Kitchen, and People management.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned systems (Training, Food Safety, Inventory Management), set goals, delegate tasks, and report results.
• Guest Service Department Manager: ensure crew and managers deliver great customer experience, manage promotions, train staff, and maintain front counter, McCafé, Drive‑Thru organization.
• Kitchen Department Manager: ensure quality food delivery, safety, cost control, and staff training on production procedures and new menu items.
• People Department Manager: hire qualified crew, train and schedule them to meet sales and profit goals, recognize and motivate crew.

Qualifications

• 18 years or older.
• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and passion for fast‑paced environment.

Benefits

• Starting pay up to $16 per hour.
• Twice‑a‑year salary review.
• Flexible scheduling.
• Opportunity for advancement.
• Free meals and uniforms.
• Paid training.
• College tuition assistance through Archways to Opportunities.
• Medical insurance.
• Meal, retail, service & fitness club discounts.
• Employee assistance programs.
• Rewards and recognition.
• 10‑15 days paid vacation.
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes).
• Medical, dental and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ & long‑term disability, life and accident insurance.
• Service awards.
• Employee resource connection.
• Matching 401(k).

Application Notes

By applying to this position, you understand that the restaurant is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer and is responsible for all employment matters. Any information provided will be submitted only to the franchisee organization. McDonald’s USA will not receive a copy of your application and will not be involved in hiring decisions. The franchisee alone will handle all employment processes.