Department Manager

McDonald's; Polk City (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Education assistance

Medical, dental, vision

Pre-tax FSAs

Disability insurance

Life and accident insurance

Adoption assistance

Matching gifts program

Job summary

McDonald's, a restaurant owned and operated by an independent franchisee, seeks a Restaurant Manager to lead shifts, supervise departments, and deliver fast, friendly service across the Front Counter, McCafé, and Drive-Thru.

Ideal candidates bring prior managerial experience in fast-paced settings, a strong team mindset, and the ability to work a flexible schedule; must be 18 or older. The franchisee handles all employment matters.

Qualifications

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and a passion for fast-paced work.
• Must be 18 years or older to serve as a manager at a corporate-owned restaurant.

Responsibilities

• Managers lead shifts weekly, ensuring customers receive a fast, accurate, friendly experience.
• Lead departments; oversee Training, Food Safety, Inventory; set goals and report results.
• Guest Service Managers ensure crew and managers deliver a great customer experience and keep Front Counter, McCafé, Drive-Thru organized.
• Kitchen Managers ensure quality fast food, maintain food safety, control costs, and train kitchen staff.
• People Managers hire and train crew, schedule shifts, motivate staff and recognize performance.

Skills

Managerial experience

Team player

Flexible schedule

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for this job, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Managers may also lead specific departments, overseeing systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• Guest Service Department Managers ensure crew and managers deliver a great customer experience, oversee sales promotions, train staff in service procedures, and keep the Front Counter, McCafé, and Drive‑Thru areas organized for optimal service.
• Kitchen Department Managers ensure the restaurant delivers high‑quality, fast food; maintain food safety; control food costs; and train kitchen staff in production procedures, including new menu items.
• People Department Managers hire qualified crew, provide training, and schedule them to meet sales and profit goals. They also ensure crew members start well and receive motivation and recognition throughout their employment.

Qualifications

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and a passion for fast‑paced work.
• Must be 18 years or older to serve as a manager at a corporate‑owned restaurant.

Benefits

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Legal Notice

This job posting contains information about working in a McDonald’s restaurant. By applying, you acknowledge that you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions will be made solely by the franchisee. McDonald’s USA will not receive a copy of your application.